Mufflers repair service near Vernon Hills, IL

Stopped in to get the lug nuts on two tires that were to tight to get off at home. They snapped off two lugs. OK that's fine because they were over tightened in the first place. But to charge $20 for no real service is beyond crazy. Please avoid if you don't want to be overcharged. Not a good way to do business. If I could give 0 stars I would.

I took my ML 350 due to a problem with the Engine. The drive chain had broken. The dealer's recommendation was to repair and cost was something of buying another car! So, I took to Dupage Auto Werks. The recommendation is to replace the 118K miles engine with a much lower engine. They shopped and found a fimilar engine and practically did a 'Engine Transplantation'! Now that I have an engine not only has a lower mileage, but also was cheaper overall. Very satisfied with them to have suggested and able to get my car worth somehting that I can keep it a much longer time!

This is a very convenient location for me,and my family has used Frank's for years. The service is great and the prices are always on point. I really like being able to drop off my car, then walk across the street and catch the metra into work.

I needed a new flex pipe welded into my exhaust on my small car, and swung by to see if they could take care of it. I explained that I only had 45 minutes and could come back the next day if that wasn't enough time. They said they could get it done quickly. 20 minutes later I was driving away with a new (quiet!) flex pipe in my exhaust. That was over 6 months ago and the weld is still in great shape so I know they didn't just do a quick sloppy job. These guys were friendly, professional, and gave 110% fantastic client service. I'll definitely go back!

This place is my heaven on earth. If i could give more stars i would. Weve had them work on our 2009 yukon denali, our 2012 chrystler 300, and our 1999 mitsubishi eclipse. The last job i brought them was a 1987 Chevrolet C20 pickup. The transmission needed a rebuild. They did it in under a week, and they even beefed it up for just 100 more bucks! It was smooth, down shifts were incredible, the whole shabang. Everytime i hear someones having a problem with a car we dont know how to fix, this facility is my first recomendation. These people are so great, ive called asking their opinions on a noise and instead of giving me the same old same old ever shop does, "well.... youll have to bring it in and well charge to look at it" theyve helped me over the phone asking to describe it. Ive even had the receptionist pull a guy from the garage for his opinion! The only bad thing i have to say is, ive called numerous times to set up an appointment and tbe problem gets fixed by itself or i fix it, then forget to call and say its a no go on the appointment, or i do call and i emd up canceling. I feel so bad every time i do it because they are really good people! Thats my fault not theirs though. I have a 1973 corvette that was recently involved in a rear end hit, as soon as the body shop finishes with the back, everything i need done to it will be going to Natiomal Pride. I recommend this place to anyone with any car problems they dont feel confortable with doing! Dylan S. Gurnee, IL

I called on the weekend (Saturday) to make a appointment to get my car fixed. Was almost un-drivable and my only car, so I needed it fixed a-sap. Soonest appointment wasn't until Monday after weekend at 10am. First off, when I showed up for the appointment the guy made it clear that not only were they not able to work on car today but probably wont even fix it that same day. After I explained that I would just take it somewhere else since it was my only source of transportation, he said he would try to work on it and see what he could do. Wondered why I even made a appointment. I explained to him what I thought the problem was and made sure he called me as soon as he knew for sure what the problem was and so I could give him permission to work on it. (Depending on the cost needed to make sure I could afford it) Before I left he approached me "beating around the bush" Saying things like "It's bad and going to be expensive" Not wanting to give me a exact quote. (Keep in mind I had gotten a quote on Saturday for the replacement of a water pump including labor at $330.) He tried to give me a explanation that is was leaking something with the coolant, making it obvious I had a blown gasket and that it was not the water pump that needed to be replaced. After asking him about 4 times what it meant and how much it was going to be he finally said it would be at least 10 hours of labor which alone could be about $1000. I told him to please double check and call me to make sure it was in fact the problem. I was devastated... He said he wouldn't know for sure till about a hour when the car cooled off. Three hours later I had my husband call him to find out what was going on since I had not heard back from him. He told him the same story. I then called and explained to him I would be picking up the car simply because I could not afford it at the time. Myself, I was thinking if I am going to pay that much money in labor alone I want a second opinion. Well lets jus

Came here with my classic Mercedes. It had a hole in the exhaust system. They were all ready for my 830 appointment. The manager was kind enough to point out where the hole in the exhaust pipe was and welded in a new pipe. It solved the problem. Everything went very timely, promptly & efficiently. Job well done. I highly recommend the place.