I brought my car for an evap code. When I came in I was told I owed $... read more I brought my car for an evap code. When I came in I was told I owed $125.00 for diagnosing a cat code. I have been aware for over a year that I needed a cat. When I reminded him that I brought the car in for the evap code, not the PO420 code. he said that if the cat code shows up that he HAD to a diagnostic on it. What?? I always had a good relationship with the Rockdale shop, but after this visit I feel cheated . Very unhappy!
Very professional & knowledgeable. They informed me what my vehicle.
I made a reservation for today at 9:30 am. I dropped off my car, spoke... read more I made a reservation for today at 9:30 am. I dropped off my car, spoke with Dmitri, who told me it will take 1.5 hours. He took my number to call me when its done. I stayed in the neighborhood, so after 2 hours with no phone call, I dropped in to see it's done. It was not done. It was not even moved from where I left. This placed is so unorganized that the individuals I spoke to didn't even know I dropped off the car. So unprofessional. They lost a customer today. ~Michael
