Dodge service near Woodridge, IL

They came out to my house for an extra charge to replace my windshield and rear window. They were supposed to arrive at 11am but came at 6pm. The next morning was a freaking horror story. There was garbage and glass all around my driveway. The side lawn of the house that I’m renting had (and still does by the way) trenches in the grass half a foot deep because they drove on the grass and got stuck. Then the car itself. ... glass everywhere!!!! I cut myself at least five times and so did a friend when they drove with me 3 weeks later. The glass particles are tiny and got stuck in every nook and cranny that the car had. I personally vacuumed it for at least 40 minutes and then used paper towels and wipes for another 40 minutes. After I called and emailed pictures to get the lawn repaired their orginal response was why did my babysitter not help them pull their car out? Then after I explained the lunacy of that logic they said they will call back. Then their reply was that no landscaping companies are available to fix the lawn. They promised to bring some sod and dirt to cover the holes. Nothing was done. I’m appalled at this company.

I went to Velasquez Mufflers & Brakes at the above location on Monday, July 23, 2018. VERY, VERY, VERY, VERY poor service. I waited 5 hours for them to look at my car. Five hours!!! I have a 2012 Hyundai Sonata I brought in because of a rattling noise in the suspension. Not only they made me wait for five hours, they falsified the information. They informed me I needed two lower control arms at $280.00 each and sway bar links, struts, and sway bar bushings which I had to purchase at the dealership. However; they were willing to replace the 2 lower controls arms which I later found out I did not need. Had a second opinion at Car X and was informed I needed new bolts and pins only. I am convinced that Velasquez Mufflers tried to rip me off! Needless to say, Car X is repairing my vehicle. By the way, Car X took only 3 !/2 hours to repair my vehicle, which included the wait time.

AB & S Auto Service in Chicago IL, established in 1989, by Owner/President Jerry Bonner having over 21 years of experience in collision repairs and car restorations. We have many happy customers as a result of our work and attention to detail. We don’t cut corners, and there is nothing that we cannot fix. We use only the highest quality paints to provide a long lasting exterior for your unique custom car. We are a full service Auto Repair shop. Our customers come to us for their routine maintenance and for complex auto repair jobs. Whatever you need in auto repair, we have the expertise and the experience to do it right — the first time. Customers come to us knowing that they will get top-quality work, and they say so time and again. We get great satisfaction in bringing your car back to original factory condition, and our friendly technicians of approximately 10 to 15 have the skills necessary to turn your “battered classic” into a like-new showpiece. We are committed to do whatever it may be to obtain your trust and satisfaction, and exceed your expectations in all ways possible.