Mufflers repair service near Griffith, IN

I just wanted to thanks these guys as a whole. I brought my SAAB in for an oil service. I spoke to the tall service manager. He was helpful and explained I had 3 open recalls on my SAAB then one is related to my seat belts. This is why I always like going back to the dealership to have my SAAB repairs completed. I never knew they are PERILLO SAAB I thought all SAAB dealerships went out of business. I know found my SAAB dealership. Thomas B. Chicago Il

Before scrapping my 1998 Mercedes S600 with 200K miles on the clock, I took a friend's advice and drove over to MPC. Best decision I made in several years. Crew is professional, knowledgeable and competent, while at the same time they are friendly, helpful AND HONEST. Their advice was invaluable, - I now have my 12 cylinder, 6 liter very comfortable car back on the road at a very modest cost.I shall follow my friend and recommend MPC to all & sundry I could not be happier with their service, follow-through efficiency and modest charges,Peter Rogers

Orlando and his staff are very professional and accurate at their job. I've taken my vehicles to these guys in the past and never have been let down! Excellent service!

I failed the Illinois Emission Test. I took my Bentley to a performance shop to be repaired. They quoted me $3,927.00 to replace the catalytic converter. I call Bentley Gold Coast and spoke to the service manager and explained my situation. He said no problem that component is covered by a 8 year / 80,000 mile warranty. He sent a flat bed and picked up my Bentley and installed the catalytic converter - all done at no charge. I had my Bentley back in 2 days. I recommend them to everyone I know. Thanks for the professional and prompt service.

Great mechanics showed me all my before and after stuff, showed me my new parts and showed me pictures of when the intake was removed, very very clean mechanics as far as work ethics . Would not go anywhere else. Thanks you guys for being a blessing to me

Brought my car in due to over heating. Paid close too $700 and my car is still overheating.

I went to Velasquez Mufflers & Brakes at the above location on Monday, July 23, 2018. VERY, VERY, VERY, VERY poor service. I waited 5 hours for them to look at my car. Five hours!!! I have a 2012 Hyundai Sonata I brought in because of a rattling noise in the suspension. Not only they made me wait for five hours, they falsified the information. They informed me I needed two lower control arms at $280.00 each and sway bar links, struts, and sway bar bushings which I had to purchase at the dealership. However; they were willing to replace the 2 lower controls arms which I later found out I did not need. Had a second opinion at Car X and was informed I needed new bolts and pins only. I am convinced that Velasquez Mufflers tried to rip me off! Needless to say, Car X is repairing my vehicle. By the way, Car X took only 3 !/2 hours to repair my vehicle, which included the wait time.

I unfortunately have mixed reviews, but I will be honest. I had been a customer for over 6 years prior to the new management. Most every repair (brakes, tune-up or radiator) the service was initially great. Now that the management has merged, the customer service and technical repairs standards has significantly decreased. My last experience before leaving dealt with a radiator replacement in my wife's 2005 vehicle. I ordered and paid for a brand new factory radiator, new hoses and thermostat. About 2 months after the repair I started having the same recurring problem (overheating) before the repair. I approached the manager and from that point on, I could not get the repair issue resolved. I could never get them to provide me the old radiator or resolve the overheating problem that almost caused my engine and transmission to overheat. I pulled the radiator out on my own and noticed that the radiator had never been replaced and they put several containers of "Stop Leak" pellets in. I have not been back to Mufflers for Less since. My advice, make sure you have confidence in the repair facility and always ask to see your old parts that they have replace (photos of the work shown are good pieces of evidence as well). CB, Chicago, IL

This shop is under new management and he is a real jerk. He talks alot and really fast and treats customers like their bumbling idiots. I use to always take my car to this location for service...but not anymore. After my oil change, my car smelled like it was burning. I took it back and he just raised the hood and looked at it and said "it smells like a regular car to me". Then he dropped the hood and walked away and started talking to someone else...treating me like I was garbage. The 'check engine light' came on that same night I went to work!!! I had another mechanic check it the next day......I was told I needed a tuneup. The thing is...I got a tuneup 6 months ago from this same CARX!!! When I called the manager and told him, he tried to say that they didn't give me a tuneup...he tried to talk his way out of it but it's right there in the computer. He's a real prick. Then he tried to say it could be anything...as if the other mechanic AND the OEM reading are inaccurate. DO NOT go to this Car X location. They're overpriced and the service sucks.