My first trip I got an oil change,good price, good service.2nd trip I ... read more My first trip I got an oil change,good price, good service.2nd trip I had a tire repaired, not so good . Your mechanic repaired the tire, the next day the tire didn't hold air pressure, I returned and was told the couldn't repair the tire . I was charged $43.00, That's not Right, I shouldn't be charged
I still don't have my car back and there's always an excuse for why it... read more I still don't have my car back and there's always an excuse for why it's going to cost more money and take longer and after spending hundreds on rides you eventually gave me a loaner car that is disgusting and an embarrassing piece of junk. Don't ask for a review when you haven't given the person their car back. It's rude and it's upsetting.
I brought my car in for an oil change and some diagnostics were perfor... read more I brought my car in for an oil change and some diagnostics were performed. I needed new tires and my battery registered low. In checking prices around town for the same tire recommended New Concept had a lot more fees than other places. Therefore, I chose to go somewhere else. In regard to my battery, my car started, but there was some hesitancy. I decided to go to Advance auto to have it tested and replace it if necessary and found out the positive cable was slightly disconnected which was obvious. Advance auto tightened the cable, tested it and all is good. They even tested my alternator. The loose cable should have been recognized by New Concept. They also forgot to reset my oil button to 100%. I have had good service in the past, but this trip was disappointing.
