Exhaust repair service near Mayfield, KY

I had a marvelous experience taking my newly acquired 2002 Chrysler 300M, christened "Katie," to Harlan Automotive. Since the dealership where I purchased Katie could not tell me if or when she had ever had transmission service I took her there to have that done. I was able to make the appointment online which was very convenient, and when I arrived there the friendly attendant presented me with a cute little computer to complete more information. The wait time in their comfortable lounge was much shorter than I had anticipated. They not only completed Katie's transmission service but they also went over her very thoroughly checking out all of her other systems as well free of charge. When they were finished with her I was given a checklist of everything they had checked out from bumper to bumper most of which was in great shape including letting me know that she had new brakes installed shortly before I bought her which was great to know. There were only 3 things, none of which were critical, that the list indicated would need attention in the near future. Harlan Automotive cares very much about helping me maintain my Katie so she will last longer. I have had follow-up e-mails from them to be sure I was happy. They have also given me the website address where I can see the history of Katie's care with them. That is just like having medical records for your family member. It is a very family oriented business, and they treat their customers and vehicles like extended family. I'm thrilled to have them as a skilled and reliable resource for Katie's continued care. Karen L Haws-Dearing

Went in for a low tire indicator in my dash. My vehicle does not indicate which one. I check the pressure before I went. Rear driver tire that was new and had been replaced by Plaza Tire was the lowest, so I had to assume it was the culprit. As I checked in, I ask if they had 2 more tires in stock like the rear tires that I recently replaced that I could replace the front ones now. I could only afford the 2 rear ones earlier. The guys behind the counter said he had NO RECORD of Plaza replacing any tires form me on this vehicle. FYI, I have receipt. OK no biggy, clerical error. They proceeded to get vehicle in. Tech came out a few minutes later and told me he checked the ONE tire and no leak. I said OK, i was guessing on which tire was making indicator come on. He proceeded to tell me he put air in all the tires and left, pulled my vehicle up front and they called me to check out. NO letting me know if they had an additional tire in stock to match the back tires, NO checking the older tire for leaks. Just pay for the services today and leave. The two guys up front were VERY much NON-CUSTOMER service minded. OH, and BTW, I pulled into a different location for an oil change, and they told me it would be a 2+ hour wait. pretty much done with Plaza Tire. I'll take my business elsewhere that apricates it.

Complete Vehicle Repair / Service by ASE certified technicians - excluding alignments at this time. Oil changes, brakes, tires, tune-ups, cooling repairs, Air Conditioning, Advanced Computer and Electrical Diagnostics and Repairs, Performance Modification