Mazda service near Arlington, MA

I took my car here for an oil change yesterday and the service was great! When we were driving back home a little whole later our "check gages" light came on and our oil pressure gage was down completely. We called the store back and the owner came to my house and checked the car which was fine (just a wire). Such great service is rare in a mechanic shop and was such a great surprise!

I had a Geat experiance at Universal..My car looks brand new.I also had them change my oil and tires.Lindsay Tommy Lenny..They are all great and they are always willing to stop, take time to answer questions..Awesome Job.I will recommend them to everyone.

This is a great local business .the owner Fred is fantastic. Very humble guy very hard worker always treat people fare and cares about what he does Dave Weston

AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!

Wilder Brothers Tire is the most honest and reliable car shop that I have ever encountered. I have been there three times in the last year with mine and the wife's car having been quoted prices of $300-$6000 by Lexus and another repair shop. In each case Wilders inspected the cars and either fixed the minor problems for $100 or free, but most importantly, their honesty saved us from being ripped off by others.

Polite, professional, and quick. Only had an auto inspection at this service station but the customer service was substantially better than the others in the area. Glean Ni.