Oil change service near Ashby, MA

POOR OWNERSHIP ! Mechanics overcharge ! Beware , Do not Bring your Car There .

I went to Young's Garage in Worcester, MA on 8/6/15, for my first time. I spoke to Jim about having my car looked at for a starting problem. I was told there was a $45 charge to diagnose the problem. When he got back to me later that day he told me it was the alternator and it would be $375 total. I asked him why it was so expensive and he told me it was because the part was hard to get to. He said it was a big job so therefore most of the charge would be for labor. He told me if I dropped my car off the next morning it would be done later that day. I dropped the car off at 8am and Jim told me he would call me when the car was done. I waited until 3:00 to call and check on the progress. Jim told me it wasn't ready and it would be done for 5:00. I went to pick up the car and he handed me a bill for $330 after I already paid the initial $45 charge. The next day I called to question about the $45 charge, because the part and labor were through his shop. All the garages I have gone to take the initial diagnostics charge off if you buy the part and have the labor done at their shop. I wanted to let him know I was dissatisfied with the price all together and the amount of time it took between both days. Because of this experience, which was my first here, I will never go to this garage again.

Took my BMW in and they did the best job! This auto shop just changed my life forever. These guys know what they're doing! Brian M.

These guys have always done right by us. They are very friendly and efficient. They also offer an awesome rewards program that allows you to build up for points for coupons. The coupons are automatically sent to you when you've saved up enough points, which are also tracked automatically. Besides the program, they give great advice about what needs to be now and in the future for our vehicles. Ryan S. Manchester, NH

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