Service stations service near Ashland, MA

I took my car to Mikes Auto Repair for new brake pads and rotor replacement because his rputation online, he was helpful on the phone and he quoted what sounded like a fair price. Mike continued to impress with his warm and helpful customer service, putting my car on his lift immediately, showing me everything he saw, and walking me through the alternatives. He was able to get the appropriate parts in ten minutes and get right to work, and he had my car finished in less than three hours. He even took a test ride with me to ensure everything was to my satisfaction.

I had my car towed to this shop from another because I heard how honest George Jr. is. I'm so glad I did. I got an estimate of $954.00 for a whole bunch of work that my 2004 honda civic needed from thwe other shop. George went through the estimate and double checked what the other shop said and It wasn't true at all. George fixed what I needed and now my car runs like new. My bill was only $255.81. What a deal. I cant say enough about them. Thank you guys.

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie

Brought my BMW to be serviced seeing it was running rough and the CBS indicators showed that I needed rear brake liners and a fluid flush. The tech's found the problem and recommended a course of action. They even said that the last dealership I bought the car from did not reset the brake sensor and I did not need pad or liner's. The communication on their progress was great and the price was fair; let's face it, when you opt to buy a BMW you should go into this purchase understanding that these cars need maintenance and the parts for them are not cheap. Gerardo's offers a great alternative to the dealerships and provides service above and beyond them.

Richie is a very honest mechanic, so happy I found him. I had some major problems with my brakes and he went above and beyond to get my car back to road worthy. He explained all repairs and costs. Highly recommended

This service station should receive an award for being one of the best gas stations I have found. Prices are great and yes the lines may be long at times but the crew does a very good job keeping the flow of customers to a minimum. Erik and all are showing what true integrity is all about. Prices are fantastic and GAS SALE ARE GOING ON RIGHT NOW!!! Bill C Local Businessman

rude...rude..very rude!!! I went to this place BP gas station in Worcester 390 on Belmont St no longer ago and the owner was the one to greeting me I ask for a state inspection sticker before hand I let him knowing that I had a bad front passenger side tire witch I had a spare ready to be switched just waiting for him to do the job... witch he did not wanna do the job and gave me a R sticker when I ask why he did not want to change the tire which I would pay for the labor he yell at me threatened me and my wife he even swing a punch on my face and missed by an inch than he jumped in my car and drove it alway almost hit my wife she was crossing on the side walk we had to call 911 to get this issue under control he only calm down when the cops arrived at the place...it was definitely the worst situation ever. I never go back to this place ever again!!

POOR OWNERSHIP ! Mechanics overcharge ! Beware , Do not Bring your Car There .

Professional, quick, and reliable. Murat has helped me in more than one pinch, and is the kind of mechanic you usually can only hope to find. No rip-offs, honest assessments, and a generally nice guy on top of it all.

Any manager that gossips, slanders, and complains about employees to customers is unethical and unprofessional. I have never experienced a more deplorable and classless "manager" adult in all my life. If you go into the store the manager has nothing nice to say about employees ??. If you see her out and about it is the same thing. The store isn't even open lady, shut up. Manager needs training in ethics and should be removed permanently. Any customer that supports this business and puts up with this sort of reckless behavior should be ashamed and is no better than she. What happens within your store is no one's business and should be handled appropriately. The company should be ashamed to have such an unprofessional person that creates such a toxic work environment. I highly doubt the company was not made aware of her unprofessional behavior. Hopefully, when the store reopens management will be brand new alongside the building. What a despicable person. Learn how to keep your mouth shut and behave as a working class professional. I Will never support a business with such horrible management.