Great people to deal with. Talented, honest and fair.
I had my vehicle towed there to be worked on and Billy the owner said ... read more I had my vehicle towed there to be worked on and Billy the owner said he would get it done that week. 4 weeks later it still is not fixed he refuses to return calls . No one picks up a phone in office at all so you can ask what is going on .Last week I went there he said give me two days I will have it done , called and went there on Friday (two days ) and no one was even working . Called left a message no returned phone call. I called today no answer I left a message that if I don't have my car buy wednesday I will report it stolen. I can't even go pick it up he has my keys !!!
Joe Papolla Jr or Joe & Son's Service, Inc In Cranston, Rhode Island, ... read more Joe Papolla Jr or Joe & Son's Service, Inc In Cranston, Rhode Island, and the rest of his family, have almost 70 combined years of experience being thieves and screwing the public. Guys a thief. Half the time he cant figure out what is wrong, even something as simple as a tire leak. Other times, he cant fix it the first time, or the second, or the third. And dont be fooled, he doesn't do all his own work, he farms out the bigger or more complex jobs to others who are just as incompetent and could care just as little. He engages in both insurance and warranty fraud. he charges customers for replacing parts he never replaces and services he never performs. Having earned himself the title of "The Clamp King" for his belief he can fix any automotive issue by putting clamps on it and the customer will not notice, no repair he makes can be counted on to last or be done correctly. Complete A-hole. Although, maybe you could bring him something like a ford escort and he could figure out where the washer fluid goes.Maybe. But he'll probably just throw and bunch of clamps on it and say its fixed hoping you dont know it. Consistently screws customers and credit card companies by not touching cars that are brought back to him for his screwing up the repair the first time, hoping to not restart the clock on the claim. He has mastered the art of escaping liability for his malfeasance because he has faced every type of claim throughout the history of this business which should tell you all you need to know. The only way he stays in business is through police and organized crime connection in the sh*t bag state of rhode island.
