Suzuki service near Everett, MA

Polite, professional, and quick. Only had an auto inspection at this service station but the customer service was substantially better than the others in the area. Glean Ni.

The Auto Hospital is devoted to personal care for our customer’s vehicles as well as our customers.

I have gone back to Long Distance time and again because of their excellent customer service. They have helped me with three vehicles, a trailer and even my lawnmower. Highly recommend.

Barry Roth and his team provided great service for my '98 M3 Cabrio for years. It was a perfect car, and they helped me keep it that way. When I decided to upgrade, Barry knew I wanted a Carrera 4 and located one for me a few months back. The car's in great shape, and the transaction was straight-forward, no BS, no extra charges, no hassle. Even though I have moved out of state, I plan to make the trip to Medway to have Barry's team service the Carrera and would recommend them without hesitation.

The customer service is excellent, the mechanics are very knowledgeable and honest. They initially told me that there was nothing wrong, they called me later on after they had done their homework and said that they had figured out what the problem was, they also told me that if I had any other issues to bring it back to them in a heartbeat.

I went to Bettencourt Honda with an unusual running problem. The cycle was losing power at speed. Seemed to be fuel related. I did drain the carb before storing it for the winter. It was acting up before I stored it. They said they would start with a complete fuel system clean wth a carb rebuild, and would go from there.They charged me $200. The bike ran the same afterwards. When I questioned them, I was told that their techs refused to ride on it because the engine "sounded like it was going to blow up". Actually, it has sounded the same for the past 4 years and 20,000 miles. It is a one cylinder 200 cc engine, and the muffler was loud, not the engine. I guess their techs couldn't tell the difference. I called around and finally found a Yamaha dealer that would work on it. I took it to C&E Yamaha a long way away. They found the problem almost immediately. It was a clogged charcoal cannister. Bettencourt Honda said they would have checked the vapor cannister IF IT WAS A HONDA; but they don't do that on non-Hondas. The moral of the story is that Bettencourt Honda does not do a thorough job, don't verify their repairs, and don't stand behind their work. They have a 14 day guarantee on their work, but wouldn't help me after 10 minutes. I spoke to the service manager afterwards. He changed his story. Now he said that the reason they wouldn't ride the bike was because the tires (full tread in front, marginal tread in back) were dry-rotted (hairline cracks near the bead that you had to really bend the tire to see). There are better places to take your ride..

AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!

Quality workmanship, done with exceptional care.I damaged my rear fender a few weeks ago and went in for a free estimate. Shawn was very professional and assisted with my tight schedule by ordering and painting my new fender before I dropped my car off so that I could have minimal loss of use of my car. It was fixed in a day and looked fantastic. I highly recommend them.

STOP NOT GO HERE. This place is a joke. This guy will try to make more work then what you come for. I went there for an alignment and he tried to get me to do a brake line. I should have asked around since he has a bad reputation for over charging and bad work from regular people and other shop owners form the area. Don't be stupid like I was, ask around and you'll see.