Ford service near Lynn, MA

It was a dark, cold middle of the night very far from our home in Florida when our diesel Excursion decided to die. We were on a work assignment in Manchester so we had our truck towed to a Ford Garage close by. The next day they gave us their assessment ... and it would cost over $4000.00 just to get it running so they could figure out what else might be wrong. On a previous trip were introduced to Custom Car Care, by our son who lives in New Hampshire, and had received excellent care. We decided to have the truck towed there. I cannot say enough to fully convey the scope of professional, knowledgeable and excellent care we received. While the problem was NOT what Ford said Custom Car Care would have done that repair for half the cost we'd been quoted. They worked tirelessly to find the unusual and tricky problem, even late into the night to get us back on the road! We are so grateful for Joe and his team, would highly recommend CCC to anyone in need and have nothing but positive reviews about every aspect of our experience.

Love these guys! Always so nice and professional =) Great family

Please share this and DON"T EVER BUY A CAR FROM THIS PLACE ! http://boston.craigslist.org/sob/ctd/3892089632.html

I have a Cadillac Northstar that had an emissions failure for a sticker and ran poorly. I took it to one of the advertised "big box" shops that fix everything for less and after spending $800 and the problem still there, they told me to go to a certified emissions shop to "get a waiver" as it couldn't be fixed. I took it next to a big, major transmission shop that says they "fix check engine lights." After another $1500, they said to get a waiver-it couldn't be fixed. The state hotline said to try Happy Bear as they always have had a 5-Star rating with the state. I did and they fixed it first time and I got my sticker. The other places were just guessing instead of testing and I HAD TO PAY! THANKS HAPPY BEAR!!!!

I took my car here for an oil change yesterday and the service was great! When we were driving back home a little whole later our "check gages" light came on and our oil pressure gage was down completely. We called the store back and the owner came to my house and checked the car which was fine (just a wire). Such great service is rare in a mechanic shop and was such a great surprise!