Tune up service near Medford, MA

DO NOT TRUST these rip off artists, they run a very shady business. My elderly mom (78 yrs. old) brought her car to Burke Automotive because her check engine light was on and her regular mechanic was on vacation. They told her that she needed to replace her catalytic converter at a cost of $2,200. The mechanic wanted to start the job right away (he told her “I would not wait”). She called me when she got the news and I told her not to start, but to let my mechanic take look at it. My mechanic said that the catalytic converter was fine! He shook his head and said that the only reason that the check engine light was on was due to a bad gas cap, $40 later the check engine light was off. It is sickening how some people try to take advantage of others out of greed. They almost scammed my mom for over $2,000!!!!!

Jamie and his crew are great to work with and extremely knowledgeable. You won't find a more experienced crew at such reasonable prices in the area. You should definitely bring your car issues here!

Excellent shop. Fixed a used car that was completely dead for a reasonable price. I found them from the AAA. Like all good shops it may take a few days for the repair to get done. Since they are busy. Did some work on my foreign. Charles R. Medford, MA

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie

I had my car towed to this shop from another because I heard how honest George Jr. is. I'm so glad I did. I got an estimate of $954.00 for a whole bunch of work that my 2004 honda civic needed from thwe other shop. George went through the estimate and double checked what the other shop said and It wasn't true at all. George fixed what I needed and now my car runs like new. My bill was only $255.81. What a deal. I cant say enough about them. Thank you guys.

A+ service, and i'll be staying her for all my wheel/suspension work. I ordered a set of winter tires from Tire Rack and Fahey came highly recommended on their site as well as here. I hit the shop with my winter rims to get them installed today and they found two cracks in two rims. I had been having trouble with one last year but thought it was the old tire. Fahey is sending the rims out and expects to get me back in next week. No charge for the hour of their time it took to help me out.