Tune up service near Randolph, MA

With an unwavering commitment to excellence that reflects the quality of the vehicles they sell, Prime Acura delivers a hassle-free sales and service experience to Boston-area Acura fans.

Brought my BMW to be serviced seeing it was running rough and the CBS indicators showed that I needed rear brake liners and a fluid flush. The tech's found the problem and recommended a course of action. They even said that the last dealership I bought the car from did not reset the brake sensor and I did not need pad or liner's. The communication on their progress was great and the price was fair; let's face it, when you opt to buy a BMW you should go into this purchase understanding that these cars need maintenance and the parts for them are not cheap. Gerardo's offers a great alternative to the dealerships and provides service above and beyond them.

Richie is a very honest mechanic, so happy I found him. I had some major problems with my brakes and he went above and beyond to get my car back to road worthy. He explained all repairs and costs. Highly recommended

Today is 09/16/2020 Poor service the mechanic/ owner starting cursing at me and telling me he doesn't have time for service that I paid for. I work down the street and come here often and for the teller to apologize for something he didn't do because I'm a good known customer is uncalled for. His attitude sucks and customer service is even worse. I wouldn't recommend them at all and they are over priced and I still paid . Never again.

The owner, Mike, met with me and explained everything, including photos of the problem. Everything was completed on time, problem solved. Definitely a keeper.

Unfortunately my car was hit. Found Susi auto body doing research online. Shop had great reviews online. My car looks and feels great to drive. The service advisor also helped me with my insurance company and getting my rental coverage extended.

In an industry where trust and transparency are luxuries instead of bare minimums, Cars R Us of Boston is exceptional at making these focal points of how they do business. Whether you're a seasoned car expert or a new, vulnerable car owner there's nothing better than leaving the shop with with peace of mind and total, 100% confidence that your car...and wallet...are in better shape than when you came in (or went anywhere else). These guys break the mold of auto repair and maintenence and would recommend that everyone give this place a visit! Parul Faria

Top auto repair shop in this city.Thanks, God I've found these guys and they are very good at this job! Finally have a locl shop i can depend on. All services they have done still are without problems! Price is fair too. Highly recommended

Hi I'm from The Brockton Enterprise! Would like to talk to the owner! In regards to a case you took a Homeless, physical and Mentally Disabled person to court to charge him for trespassing! All the person did is found one of your cars open in the winter to take shelter and warmth not to die! The Court documents prove this! This would be great front page news! Missy # 617-302-2194! If not I will follow the case and take statements from the lawyer and victim! Multi Million dollar company wants to put away a homeless Veteran instead of helping there community! Sincerely Missy!

Horrible Service. Originally I told them my car is making a noise and I had just had my rotors and brakes done. It was clearly metal rubbing together. Simple thing to check but because I'm a women they attempted to take advantage of me. They tried to tell me my brakes were cheap until I said I got them from the dealership. They tried to tell me I need a part replaced that I don't. I waited for an hour and was never told what they were going to do or how much it was going to be. I only asked that he tell me what the noise was. After an hour and having the owner in the office with me and then slip away, without a word. The mechanic says it sounds better, I was told to charge you x amount of dollars. But they didn't do ANYTHING! I called the owner and all he could say was it's for what they did but couldn't say what they did. I refused to pay and surely as a drove away my car was just as loud as when I came in. Total waste of time. A bunch of snakes.

Do NOT go here. Scott rips people off. I stopped going to him after I was told by two seperate mechanics on two seperate occassions that I was over-charged. The first by at least $400, the second time at least $700. I had the final straw when I left my car with him for almost TWO WEEKS and he still had not looked at it! I have been asking friends for rides to work and every time I ask this guy he says "I've been busy". When I asked what's wrong with it he said HE DOESN"T KNOW. That is proof that he didn't bother to look at my car at all! THIS GUY WILL RIP YOU OFF AND CHARGE FOR LABOR WHEN YOUR CAR IS SITTING IN HIS LOT. HE DOESN'T CARE ABOUT HIS CUSTOMERS HE CARES ABOUT MAKING MONEY AND THAT IS SHOWN BY HIS LACK OF CONSIDERATION IN COMPLETING HIS WORK IN A TIMELY MANNER. I understand he's busy, but if you're so busy you cant be bothered to look at my car for over a week and a half then TELL ME TO GO ELSEWHERE!! Seriously, I couldn't be more angry and upset with the lack of consideration and poor treatment at this horrible mechanic. HE IS THE WORST MECHANIC!!! DONT GO THERE!! I've had honda's my whole life and I will never return. BEWARE OF THIS CRAP HOLE SHOP!!!

The customer service is excellent, the mechanics are very knowledgeable and honest. They initially told me that there was nothing wrong, they called me later on after they had done their homework and said that they had figured out what the problem was, they also told me that if I had any other issues to bring it back to them in a heartbeat.