Emissions testing service near New Bedford, MA

On 11/13/2012 I dropped of my 2003 Ford Escape to Cape Auto Body & Service in Plymouth, MA to diagnose two cylinders that were skipping. Although I do 99% of my own mechanical work, I have been using this company for probably close to 15 years on the rare occasion I do need an outside service company. On 11/14 Cape Auto called and told me when the job was complete. They also told me my valve cover gaskets were leaking and needed to be replaced. I got the vehicle back on the 14th and worked on it myself on the next day to replace these gaskets. In doing so, I found the threads stripped for the #4 cylinder spark plug. I called Jim, one of the service managers, and he denied that they even touched this cylinder. Now for some background. First, I am certified for numerous brands of engines ranging from air cooled small engines to diesel engines rated at excess of 1,000 horsepower. I personally changed the spark plugs in this engine on Oct. 3, 2012 and torqued them as I always do for plugs going into an aluminum head. Usually when removing plugs set in my engines, I can easily do this with a 3/8” drive ratchet. When I needed to remove the “only two plugs” Cape Auto replaced, I needed to use my 1/2” drive ratchet because they were way over torqued!!! Jim claims that he worked with the mechanic on my engine the entire time and that the mechanic never touched any other plug except the two new ones. As I previously mentioned, I have been using this company for many years and have observed Jim (and the other service managers) these times I've visited. They do NOT hover over their mechanics doing their work. As a matter of fact, the desks they work at face the opposite wall of the service garage giving them no possibility of seeing the actual work being done unless they physically stand over their mechanic's shoulders. And, if Jim had been watching his mechanic closely, how did he let him/her over torque the “only two” spark plugs they claimed to have touched??? At this

West Bridgewater repair shop specializing in tires, alignment, brakes and oil change: Locally owned and operated. at Kenwood Tire you'll find a reliable and reputable shop providing value for money. We're also local experts in High Speed Balancing, Road Force Balancing, Tire Repairs, Run-Flat Tire Service, Tire Pressure Monitoring Systems (TPMS). We service trailer tires and all types of lawn and garden tires.

This facility will let you think that they can inspect your car. They are not licensed by the state of Rhode Island to inspect cars. They are however able to inspect trucks over 8500lbs. So if you need an inspection sticker nd you go to Wayne's this is what will happen to you. They will find problems with your car and tell you that it needs to be repaired, will overcharge you and even replace parts that were good to begin with. They will then take your car to another facility to have it inspected. If he is so honest and good why can't he be a Rhode Island state inspection facility for autos.

My Elantra is running great thanks to you guys there at broadway tire. Honesty, something money can't by. and these guys are loaded with honesty and great service. tell all your friends, this place rocks.

The customer service is excellent, the mechanics are very knowledgeable and honest. They initially told me that there was nothing wrong, they called me later on after they had done their homework and said that they had figured out what the problem was, they also told me that if I had any other issues to bring it back to them in a heartbeat.

Bad experience.. go anywhere else!!