Toyota service near Newton, MA

AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!

I have a Cadillac Northstar that had an emissions failure for a sticker and ran poorly. I took it to one of the advertised "big box" shops that fix everything for less and after spending $800 and the problem still there, they told me to go to a certified emissions shop to "get a waiver" as it couldn't be fixed. I took it next to a big, major transmission shop that says they "fix check engine lights." After another $1500, they said to get a waiver-it couldn't be fixed. The state hotline said to try Happy Bear as they always have had a 5-Star rating with the state. I did and they fixed it first time and I got my sticker. The other places were just guessing instead of testing and I HAD TO PAY! THANKS HAPPY BEAR!!!!

I took my car here for an oil change yesterday and the service was great! When we were driving back home a little whole later our "check gages" light came on and our oil pressure gage was down completely. We called the store back and the owner came to my house and checked the car which was fine (just a wire). Such great service is rare in a mechanic shop and was such a great surprise!

Bad experience.. go anywhere else!!

Copeland Toyota is a family-owned and operated dealership since 1970. Our selection of new and used Toyota vehicles, state-of-the-art facility and drive-in service set us apart from the competition. We are recipients of Toyota President's Award for our dedication to customer service and we are also a TOP 15 Parts & Service dealership in the Boston Region.

The most honest shop in town. They do great work. Awesome people. 5 stars!! Gary Abramson Salem, MA

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