Suburban service near Norwood, MA

Been going here for years and always suspected he was up to no good..he is a liar and breaks your car so you have to go back..I sent a friend and he switched out my friends battery for a crappy one..Do NOT let this person near your car..just a thief and liar..last thing did with him was an oil change..never put in a new oil filter but lied that he had

Our family has been taking our cars to Shell in the Square for years now, both for minor, expected, and unexpected repairs. We rely on the staff's judgement on our old car and have gotten excellent advice, timely repairs and are well satisfied with their service.

Went in to get a headlight fixed for a ticket and made an appointment for the following morning. We decided to drop the car off and uber back after dinner and while finishing up we received a call from Bill who told us he already took care of the light and we were able to drive home only an hour after dropping it off. Very friendly staff and very appreciative of the quick service that was provided...... Thank you guys!!!!!!!!

I had my car towed to this shop from another because I heard how honest George Jr. is. I'm so glad I did. I got an estimate of $954.00 for a whole bunch of work that my 2004 honda civic needed from thwe other shop. George went through the estimate and double checked what the other shop said and It wasn't true at all. George fixed what I needed and now my car runs like new. My bill was only $255.81. What a deal. I cant say enough about them. Thank you guys.

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie

I have gone back to Long Distance time and again because of their excellent customer service. They have helped me with three vehicles, a trailer and even my lawnmower. Highly recommend.

Barry Roth and his team provided great service for my '98 M3 Cabrio for years. It was a perfect car, and they helped me keep it that way. When I decided to upgrade, Barry knew I wanted a Carrera 4 and located one for me a few months back. The car's in great shape, and the transaction was straight-forward, no BS, no extra charges, no hassle. Even though I have moved out of state, I plan to make the trip to Medway to have Barry's team service the Carrera and would recommend them without hesitation.

The owner has been servicing my car for about 15 years. Unless it was an absolute emergency and he was unavailable, I wouldn't let anyone else touch my car. He does a great and conscientious job, on time, for a reasonable price, and more than once has saved me significant money. As an example, I recently took my car to the dealer to have a malfunctioning (and wide-open) window repaired. (This is a case where it was an emergency and he wasn't available!) The repair cost hundreds of dollars. 5 weeks later the repair failed, and the dealer told me their repair didn't fail; it was actually a NEW issue that would cost me another big pile of money to fix. No thanks, I said and headed to S&W. Turns out the problem was a loose connection, an easy fix. S&W saved me $400! No question about it: I'd sent any and all of my friends to S&W to get their cars serviced. Dana S. Braintree, MA

I had a 9:00 appointment today. My car was on the lift at 9:05. I've been a customer of Eco's for over 20 years.The reason for that is the outstanding professional work performed by the skilled technicians. With the owner Jack and his second in command Chris overseeing the work insuring you'll be leaving their shop with a smile on your face and cash in your pocket!

Back again to Tower for some more work to the car. New pads, rotors and a wheel bearing. Great communication from these guys, got a call detailing what the car needed and a quote, then followed up with a call to let me know it was ready. Friendly, efficient and very reasonably priced, accompanied by great service! Thanks again to Tower for first class treatment!

The staff at Countryside Service Center worked hard to correct a unique problem with our 2003 Expedition. The car was fixed in a timely, acurate, cost efficient way that met our needs. Thanks Countryside! I would recommend you to everybody!!

I took my car here for an oil change yesterday and the service was great! When we were driving back home a little whole later our "check gages" light came on and our oil pressure gage was down completely. We called the store back and the owner came to my house and checked the car which was fine (just a wire). Such great service is rare in a mechanic shop and was such a great surprise!

The customer service is excellent, the mechanics are very knowledgeable and honest. They initially told me that there was nothing wrong, they called me later on after they had done their homework and said that they had figured out what the problem was, they also told me that if I had any other issues to bring it back to them in a heartbeat.

I needed new tires yesterday and Ron was able to get me the best price around by far. Great service and fast turnaround. Car rides great again!

I have a 1967 NADA 109 Land Rover. I brought it into J. Whites Automotive to have general service done along with a brake job. They did an outstanding job on my Land Rover,. The service was so top notch that I got to tell you about it. In the past few years she has been showing her age in the way she been running. I use to have her picked up once a year on a flat bed and she was trucked up to VT for maintenance. I was going to put her up for sale after 20 plus years. Here is what happened: J Whites went through entire vehicle. The 109 now runs like it did in 1967! It never skips a beat; the steering is awesome with no play in the wheel. You can take your hand off the wheel and it now stops on a dime straight even time. J. White has got this rover running so good that I am keeping it and when I take it out I leave my AAA card at home. I highly recommend J Whites Automotive.

My MB needed a tuning belt replacement and I emailed Dave and setup an appointment. Upon arrival I was given an estimate of the time. I left for work and in exact time I got a message that my car's tuning belt was replaced. Dave, bob and their team deserve all the credit for their professional and friendly service.

AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!

Today I used their auto repair shop for service on my car. My stepdad typically does all my mechanical work on my car but, he has since moved to another state so I need to fen for myself. I called Nissan and was quoted $289 for an oil change, tire rotation, oil filter and general check up. I printed out the maintenance sheet for the milage on my car and gave it to the mechanic at Woodside, who had also called Nissan to verify the service requirements for my mileage. When I picked up my car and saw the invoice for $76 I was ecstatic. They fulfilled all the checkpoints on the maintenance sheet from Nissan for a third of the price. Amazing small business service and customer service. Keep the small businesses around and it works out for everyone.

theCARS Company, as mentioned by other reviewers, deserves 5 star ratings across all boards. Service is extremely quick (usually takes a couple hours for normal maintenance; few minutes for an oil change) and fairly priced. They have appointments open constantly and 'reservations' are easy to make. In terms of quality, I have been in there twice--once because my 'check engine' light lit up and the other for the 45,000 mile routine maintenance--and the results couldn't have been better. Problems are discovered quickly and solutions are provided even faster. What sets theCARS Company apart from any other car shop I've been to is their customer care. Point in case: recommending a cheap buff-and-polish job for the many bumps and scratches on my car as opposed to an extremely expensive paint job. Need another example? They offer discounts and coupons constantly. They don't hide them from you. In fact, make sure to politely ask if they have any available and they will respond honestly. Believe me, they've got your back and they're looking to protect your wallet. They seem genuinely interested in your best interest and not on making a quick buck. Very professional, well-organized, and reasonable prices: what else could you ask for?