Suburban service near Colorado Springs, CO

We have seen it all, and we know a good guy when we see it. You have mutual respect, and you see the honesty, the extra mile they went to to really get a difficult job done, and the fair price at the end... And you know this is going to be a long-term relationship. The owner dealt with us personally, kept us posted along the way, and gave us a realistic estimate of the length of the job. Cheri F. Colorado Springs, CO

Provided lyft service to and from the shop Vehicle was finished before the time they had told me

Sorry, I just don't trust them. Too many mistakes, misdiagnosis and overcharges. They'll do ONE repair but charge 2 time codes. i.e. If you replace the alternator and the belt you don't charge for each as if seperate. Its simply dishonest. I will say they did refund Hundreds of dollars on one screw up, because I caught it. I gave 1 star only because 0 wasn't an option.

First, it took almost two hours to get my oil changed. Before they brought my car out they provided me with a list of issues that my car needed fixed, the biggest and most expensive being a new time belt. I was told the timing belt was cracking (I was priced an amount higher than the value of my car). I waited to get any repairs so I could get a second opinion and over night my car started leaking oil. I took it in to another shop that fixed the oil leak and they told me that the cover over the time belt did not look like it had been touched in a while and when they took it off to look, there was no cracking on the belt. Not only did Aspen auto lie to me, they extremely over priced me on repairs and created more issues with my car. I will never go here again.

I can not say enough good things about the service i recommend Adams to everyone i know A+ service goes above and beyond Andrea Knight

My deceased father used to take his Saturn Vue here back about 15 years ago, and the place was really great. In memory of the old man, I continued his legacy and kept taking the vue to Academy Car Care. Been a repeat customer for about 8 years or so. In that time I've had good service but lately it really has taken a turn for the worst. I first noticed something was amiss by John Massey (The owners son). His attitude really makes you wonder if he cares about his dad's business at all. Once this behavior began I should have found another shop probably 3-4 years ago. If he treats repeat customers in such a callus way, It makes me wonder how he treats his staff. A few visits previous I noticed odd things like various bolts not being tightened down properly (requiring me to take the car back in). Once again, trying to do as my dad would have done, I had the car taken in for a new clutch. Everything seemed fine for the first 10,000 miles. Now the clutch feels about as bad as it was at 70,000 with the stock clutch. Took it in and was told clutch was normal. Very frustrating the disconnect between management and the mechanics. I have a feeling that there is internal conflict with the staff here and they will take it out on your car. My trust us broken, and I will find another shop to do business with. Shame.

I have been using Import Auto Tech for many years now. The service is always outstanding. My car comes back to me cleaned inside and out. No additional work is done unless approved by me first. -Vera

I called and set up an appointment Friday the 15th and was told by Blake, that they would be over Saturday at 10. Saturday 10 am rolled around and no call no show. I called at 10:15 to see if my directions were bad and Jeff told me that he sent a text (I never received any) and that they had been called to an emergency on I-25. He said that they would be over by 12. 12 rolled around and again they were a no show, no call. At 1:50 I sent a text, no response. I called at like 3:30-4 and the number had been disconnected (or I was blocked). I didn't ask for a miracle, didn't ask for anything but them to swing by to help diagnose a no start issue. However, common decency like a phone call to let someone know you are running late or can't make the appointment would be the right thing to do. One simple phone call and some honesty like "I over booked myself, or this repair is taking longer than expected" would have prevented a nasty review and someone having the impression that they were lied to. Obviously this is a great example of how to NOT run a business. Then out of the blue today (Sunday) I get a text that says "On the way" at 12:48. Well it's now 2:40 and no further info and again a no show. I can't give a 0 star rating or I would. I can't recommend them as you don't have any idea if they will show up and help you fix the issue. No I would not recommend them, and if you try them you might think twice about the quality of the repair/work. I read the previous reviews and made my decision to call based on them. Obviously my experience is no where near good.

about 1 month ago i took my car to george at full throttle because there was a growling noise under the hood,I was told that it was the power steering pump i paid to have the pump changed and my car was still making the noise,george the owner said to drive the car to see if the noise gets worse so i drove it for about a week and the noise became worse so i took the car back,a pulley had broke and it was to the alternator i paid to have the alternator replaced,the noise went away but the car was making a chirping sound like there was a bunch of birds under the hood,we also noticed that the trunk and gas door would not open,we took the car a 1997 caddilac seville sls to another mechanic and low and behold he discovered the damage that full throttle had done,we have replaced 3 belts on the engine and they all keep shredding,i had the tenisioner replaced also after going to full throttle i have spent 390.00 in parts and labor and the mechanic is still trying to figure out what other damage was done. This is the second incident i have had with george and his fake mechanicsI had a ford expedition that i took there to have the brakes changed my family and i sat in that dank bussiness for 2 hours waiting for the job to be done they never changed my brake pads i went to another place tp have my brakes done about 3 weeks later only to be shown my old brake pads were never changed. beware of this place they are ripping people off and should be closed down they ruined my car and its costing me over 1200.00 that i dont have in repairs

Is your check engine light on? Is your clutch slipping a bit? Do you need an alignment or just an oil change? Whatever the issue, call the professionals at Accurate Japanese Repair in Colorado Springs, CO. We have over 50 years of combined experience and specialize in full-service repair and maintenance for all vehicle makes and models, with a specialty in Japanese imports. Our technicians are knowledgeable and provide accurate diagnosis. We take pride in being courteous, reliable, ethical and fair in all that we do. We provide full services for all automotive aspects including, but not limited to: Engine repair and replacement. Oil and lube. Tune-up. Radiator. 4-wheel drive. Transmission repair and replacement. A/C and heating. Accurate Japanese Repair offers a 12-month or 12,000 mile warranty on most vehicle repairs. For your convenience, we open early on weekdays. We also offer shuttle service by appointment. We accept Visa, MasterCard and Discover. Call Accurate Japanese Repair to schedule service and to take advantage of our free shuttle service.