Engine repair service near Peabody, MA

I found Paul through a recommendation of a friend. As a loyal BMW owner for many years, and one who babies my car and want to make sure it's got the best care, I was really happy to find Paul. He is not only a BMW owner, but knows these cars inside and out. I had a heating system issue, we spoke about it over the phone twice, he ordered more parts than needed so when I brought it in he had the correct part (regulator) on him and fixed it within an hour. He simply returned the part that was not needed. I was able to get work done in the waiting room (with wifi) and when I recently had another issue (cracked rim), he quickly diagnosed the problem too. It's great to find a mechanic I can trust AND who is reasonable (I priced him about against another non-dealer BMW mechanic and he was a bit cheaper!). Thanks Paul for your help and care. When my car is in need of service again I'll certainly be back!

Top auto repair shop in this city.Thanks, God I've found these guys and they are very good at this job! Finally have a locl shop i can depend on. All services they have done still are without problems! Price is fair too. Highly recommended

In an industry where trust and transparency are luxuries instead of bare minimums, Cars R Us of Boston is exceptional at making these focal points of how they do business. Whether you're a seasoned car expert or a new, vulnerable car owner there's nothing better than leaving the shop with with peace of mind and total, 100% confidence that your car...and wallet...are in better shape than when you came in (or went anywhere else). These guys break the mold of auto repair and maintenence and would recommend that everyone give this place a visit! Parul Faria

Horrible Service. Originally I told them my car is making a noise and I had just had my rotors and brakes done. It was clearly metal rubbing together. Simple thing to check but because I'm a women they attempted to take advantage of me. They tried to tell me my brakes were cheap until I said I got them from the dealership. They tried to tell me I need a part replaced that I don't. I waited for an hour and was never told what they were going to do or how much it was going to be. I only asked that he tell me what the noise was. After an hour and having the owner in the office with me and then slip away, without a word. The mechanic says it sounds better, I was told to charge you x amount of dollars. But they didn't do ANYTHING! I called the owner and all he could say was it's for what they did but couldn't say what they did. I refused to pay and surely as a drove away my car was just as loud as when I came in. Total waste of time. A bunch of snakes.

I highly recommend this place! I had an accident and front wheels alignment was not okay. The previous garage named as "certified" by insurance company, did not manage to fix ... took 1.5 months, a lot of money, frustration and wasted time. Then I went to the European Motorsport garage and their service is really amazing! All was fixed immediately and double checked with the highest quality. Very professional people, always willing to help, answer all questions and give any advice. I will be back there for sure in case any service is needed. Wioletta P. Reading, MA

Are you having a hard time looking for a great auto repair service provider for your car or truck? Have you been on the hunt for an honest auto mechanic that will treat you with respect and dignity? It is time to come and visit our auto repair shop. Some of the services that we offer are brake repair and brake change, oil change, transmission repair, transmission rebuilding, engine repair, engine rebuilding, rebuilt engines and other services on all makes and models. We provide fair and honest prices every time. Keep your car running like new. Cars and trucks require regular maintenance. A well maintained car that visits the shop will have a very low repair bill. If you do not maintain and service your car regularly, you’ll face higher than usual repair bills. Call us today for a free estimate on all of your repairs. We do it the right way every time. We offer our customers peace of mind by constantly doing the work correctly the very first time around. Everything we work on comes with warranty. Safety of our customers is our #1 priority. 100% Customer Satisfaction.

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie