Engine repair service near Plympton, MA

Repairing Most Domestic & Foreign Vehicles

On 11/13/2012 I dropped of my 2003 Ford Escape to Cape Auto Body & Service in Plymouth, MA to diagnose two cylinders that were skipping. Although I do 99% of my own mechanical work, I have been using this company for probably close to 15 years on the rare occasion I do need an outside service company. On 11/14 Cape Auto called and told me when the job was complete. They also told me my valve cover gaskets were leaking and needed to be replaced. I got the vehicle back on the 14th and worked on it myself on the next day to replace these gaskets. In doing so, I found the threads stripped for the #4 cylinder spark plug. I called Jim, one of the service managers, and he denied that they even touched this cylinder. Now for some background. First, I am certified for numerous brands of engines ranging from air cooled small engines to diesel engines rated at excess of 1,000 horsepower. I personally changed the spark plugs in this engine on Oct. 3, 2012 and torqued them as I always do for plugs going into an aluminum head. Usually when removing plugs set in my engines, I can easily do this with a 3/8” drive ratchet. When I needed to remove the “only two plugs” Cape Auto replaced, I needed to use my 1/2” drive ratchet because they were way over torqued!!! Jim claims that he worked with the mechanic on my engine the entire time and that the mechanic never touched any other plug except the two new ones. As I previously mentioned, I have been using this company for many years and have observed Jim (and the other service managers) these times I've visited. They do NOT hover over their mechanics doing their work. As a matter of fact, the desks they work at face the opposite wall of the service garage giving them no possibility of seeing the actual work being done unless they physically stand over their mechanic's shoulders. And, if Jim had been watching his mechanic closely, how did he let him/her over torque the “only two” spark plugs they claimed to have touched??? At this

Motor Cars International provides high quality automotive services and maintenance for both foreign and domestic vehicles. We use the best parts and equipment to give your repairs the longest life. Our technicians are ASE Certified.

West Bridgewater repair shop specializing in tires, alignment, brakes and oil change: Locally owned and operated. at Kenwood Tire you'll find a reliable and reputable shop providing value for money. We're also local experts in High Speed Balancing, Road Force Balancing, Tire Repairs, Run-Flat Tire Service, Tire Pressure Monitoring Systems (TPMS). We service trailer tires and all types of lawn and garden tires.

Polite, professional, and quick. Only had an auto inspection at this service station but the customer service was substantially better than the others in the area. Glean Ni.

The Auto Hospital is devoted to personal care for our customer’s vehicles as well as our customers.

Best mechanic anywhere in the greater Boston area. Never met a more hard working man than Danny and couldn't imagine going to any other automotive repair shop. Guy can fix anything and will have your car running like brand new.

High quality auto repair in Abington MA

High quality auto repair in Rockland MA

I took my car here for an oil change yesterday and the service was great! When we were driving back home a little whole later our "check gages" light came on and our oil pressure gage was down completely. We called the store back and the owner came to my house and checked the car which was fine (just a wire). Such great service is rare in a mechanic shop and was such a great surprise!

Bad experience.. go anywhere else!!