Mufflers repair service near Randolph, MA

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

Very pleased I was kept informed of all the works that needed to be done my carwas returned to me as promised and very cleaned thanks for your service I will recommend you to my friends

Brought my BMW to be serviced seeing it was running rough and the CBS indicators showed that I needed rear brake liners and a fluid flush. The tech's found the problem and recommended a course of action. They even said that the last dealership I bought the car from did not reset the brake sensor and I did not need pad or liner's. The communication on their progress was great and the price was fair; let's face it, when you opt to buy a BMW you should go into this purchase understanding that these cars need maintenance and the parts for them are not cheap. Gerardo's offers a great alternative to the dealerships and provides service above and beyond them.

Richie is a very honest mechanic, so happy I found him. I had some major problems with my brakes and he went above and beyond to get my car back to road worthy. He explained all repairs and costs. Highly recommended

The owner, Mike, met with me and explained everything, including photos of the problem. Everything was completed on time, problem solved. Definitely a keeper.

In an industry where trust and transparency are luxuries instead of bare minimums, Cars R Us of Boston is exceptional at making these focal points of how they do business. Whether you're a seasoned car expert or a new, vulnerable car owner there's nothing better than leaving the shop with with peace of mind and total, 100% confidence that your car...and wallet...are in better shape than when you came in (or went anywhere else). These guys break the mold of auto repair and maintenence and would recommend that everyone give this place a visit! Parul Faria

Top auto repair shop in this city.Thanks, God I've found these guys and they are very good at this job! Finally have a locl shop i can depend on. All services they have done still are without problems! Price is fair too. Highly recommended

Do NOT go here. Scott rips people off. I stopped going to him after I was told by two seperate mechanics on two seperate occassions that I was over-charged. The first by at least $400, the second time at least $700. I had the final straw when I left my car with him for almost TWO WEEKS and he still had not looked at it! I have been asking friends for rides to work and every time I ask this guy he says "I've been busy". When I asked what's wrong with it he said HE DOESN"T KNOW. That is proof that he didn't bother to look at my car at all! THIS GUY WILL RIP YOU OFF AND CHARGE FOR LABOR WHEN YOUR CAR IS SITTING IN HIS LOT. HE DOESN'T CARE ABOUT HIS CUSTOMERS HE CARES ABOUT MAKING MONEY AND THAT IS SHOWN BY HIS LACK OF CONSIDERATION IN COMPLETING HIS WORK IN A TIMELY MANNER. I understand he's busy, but if you're so busy you cant be bothered to look at my car for over a week and a half then TELL ME TO GO ELSEWHERE!! Seriously, I couldn't be more angry and upset with the lack of consideration and poor treatment at this horrible mechanic. HE IS THE WORST MECHANIC!!! DONT GO THERE!! I've had honda's my whole life and I will never return. BEWARE OF THIS CRAP HOLE SHOP!!!

The customer service is excellent, the mechanics are very knowledgeable and honest. They initially told me that there was nothing wrong, they called me later on after they had done their homework and said that they had figured out what the problem was, they also told me that if I had any other issues to bring it back to them in a heartbeat.

Brought my car in a few weeks ago for its 60k checkup. Russ and Brian were helpful as always. It's running as well as it did when I first bought it.