Revolution Automotive Services Inc
·
7:30 AM - 5:00 PM
About us
Alan Symmes worked as an automotive technician for 13 years before opening the doors at Revolution Automotive Services, Inc. in August of 2012. His career started at a dealership and quickly led to independent repair shops, he was not a fan of the way dealers treated their customers and employees. He started his own business on the belief that a BMW repair shop could be a positive experience for the customer AND employees. “I always wanted to open my own auto repair shop…but not a regular shop. I wanted to revolutionize the experience. A place that people want to be. It’s not just about BMW repairs, Mercedes repairs, Audi repairs, etc. It’s about creating the best possible experience for our clients and a better quality of life for our employees.”-Alan Symmes Once opened, Revolution grew quickly! Starting out in 1 bay in August 2012, subleased from another business, Revolution moved next door into a three-bay shop by the end of the year. In May 2015, they expanded to take over two bays in the building next door. Then in January 2017 the company completed their third expansion to connect the two buildings and create the shop you see today. Along the way, this business has not only grown in square footage but with tooling, equipment and employees as well. Revolution Automotive Services, Inc. is the only independent repair shop in the area that you will find currently using factory diagnostic systems for each of the 5 brands they service. BMW, Mercedes, Audi, Porsche and Mini Cooper “The equipment and tools we use provide us the means to be fully capable with the cars we specialize in. We are truly specialists.” -Chris, Master Technician Our technicians are all ASE Certified Master Technicians and they attend training multiple times a year staying up to date with the cars as they evolve. You will not find more educated technicians than we have here at Revolution Automotive Services, Inc. All our staff is trained and tested in their area of expertise. Because we invest so much in our employees and provide such a positive work environment, we can retain some of the best talent in the industry. As for the customer experience, we aim to WOW! We enjoy going above and beyond for our clients. We chuckle when a new client is shocked to find their car sparkling clean inside and out when they pick it up. We enjoy conversation following the electronic vehicle inspection they get in a text or email that contains actual pictures of their car with detailed recommendations. It’s not expected of a small business. We take what large fancy dealerships are offering, do it better and put our hearts into it. We care about our clients. They feel comfortable here working with us and this is very important. “We understand that no one WANTS to service their car. We try to make it as convenient and simple as we can. All said and done, we don’t just fix cars. We offer peace of mind.”– Alan Symmes
Services offered
Oil Change,
Towing Service,
AC and Heating Repair,
Makes this shop works with
Aston Martin,
Audi,
Austin Motors,
Business hours
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Payment options
Visa, Master Card, Discover, American Express, Cash
Meet the Owner
Alan Symmes
Owner/Manager
Certifications
Specialities
Customer Service
Team Leadership
Audi
BMW
Education
Education Level:
School: Massachusetts Bay CC
Major: Automotive Technology
Favorite Cars, Interests
Hobbies, Interests: Family, Boating, Traveling,
Favorite Cars: Shelby Cobra, Lamborghini Huracan,
Photos and videos
Reviews
Submit your review
Overall rating
Overall rating based on 11 reviews
11 reviews for Revolution Automotive Services Inc
Anonymous
·
May 14, 2020 at 11:24 AM
replaced radiator
As always, my experience was amazing. I would never consider taking my precious Mini Cooper anywhere else. I always know she will be well taken care of, and everything she needs will be carefully explained to me. And while mine was being repaired, I get to drive their awesome loaner mini which was delivered to me. You can't ask for better service than that!
Anonymous
·
January 9, 2020 at 4:37 PM
Warranty and Other
This is my 2nd service visit to Revolution. I am a very satisfied customer because the attention paid to quality repairs, ability to diagnosis the problems and resolve them, timely and efficient repairs, and attention to customer service! John Pyne, the 1st person you speak with and meet is an absolute joy to work with!
Anonymous
·
February 18, 2019 at 10:44 AM
Very professional
Anonymous
·
January 10, 2019 at 3:27 PM
5 Star Service and Staff
Alan and team were friendly, efficient and professional in diagnosing and repairing my Mercedes - I would highly recommend their services and I will keep visiting as necessary for any car servicing needs. Keep up the great work, Alan and team! Trent G. Miilis MA
Anonymous
·
December 26, 2012 at 8:24 PM
"New" Used Car
I was looking into buying a new used car on a budget that would give me good gas mileage and be safe on my long commute to work everyday. I brought the car to Revoulution automotive to have them look it over before purchasing. They found a few things that would require work but they were minor issues. Revolution Auto was able to repair those few issues for me in a timely manner and at an affordable price making the purchase of the car worth wild for me. They got me on my way to enjoying my new car. I will continue to bring my car to them for their knoweldge, honesty and dependability.
Anonymous
·
September 1, 2012 at 6:45 PM
Stabilizer bar and ABS brakes
After taking our truck to two other mechanics, we took our '05 Explorer to Alan at Revolution Automotive. He was able to explain while we had misc. lights showing on our display that were being caused by broken stabilizer bar and bearing. It took no time for him to complete the repairs. We were impressed, and grateful that we are now driving a safe vehicle.
Anonymous
·
September 1, 2012 at 6:42 PM
Brakes / 60k transmission
I was able to have Alan talk directly to me and explain what was causing the shimy. He did not try to oversell me since I was a woman and get me to buy both sets of brakes. He only replaced what was needed and in a very efficient manner! I will be highly recommending to friends to go see Alan at Revolution Automotive.
Anonymous
·
August 21, 2012 at 2:24 PM
Fixed my broken car!
Alan was not only nice but understanding that I don't know much about cars! He talked me through every single thing he had to fix and what the cost was going to be. He was so helpful and kind I will from now on only be bringing my car to him! I love that he took the time to explain every detail and why things cost what they do and showing what was wrong with the parts he had to replace. He is the most amazing mechanic I have ever met! Thank you Alan! I will see you for my next oil change!
Anonymous
·
August 21, 2012 at 1:31 PM
Changed oil , oil filter, air filter
Impressed with Alan's service as usual. My BMW just needed an oil change,oil and air filters.but should anything else arise for sure I'll be bringing it to Revolution Auto.Alan is very honest......sometimes his honest advice costs me nothing and makes him nothing. Some places you just know will find something they can charge for.
Anonymous
·
August 18, 2012 at 12:02 PM
Emission System Repair
I met Alan through a good friend of mine several years ago and started bringing my car to him for service. Working with Alan is without a doubt the best car service experience I have ever had! Recently I had an issue with my car's emission system. Alan diagnosed the problem, explained to me what had happened, and got me back up and running in no time. While other shops were telling me my car was going to need thousands of dollars of work, Alan found the part I needed and did the job for a fraction of the price. It is so nice to be able to work with someone that you can trust! Alan is a honest guy and tells you what needs to be fixed, what doesn't, and the repair options available so you can figure out what works within your budget.
Anonymous
·
July 23, 2012 at 2:30 PM
Engine Repair & General Maintenance
I've received comprehensive services from Alan for 10 years. He always go above and beyond to make sure everything is perfect and I've never met a mechanic that was as honest as he is. I've recommended him to many of my friends who own BMW, Acura, and Mercedes-Benz and they've all had nothing but great things to say. It's always tough to find a good shop you can trust and that takes care of you. I recommend you take the time to check it out, I'm sure you'll be want to come back!