Diagnostic services service near Reading, MA

My keys and phone were locked in the car so I couldn’t call AAA. I was at Star market on Mt. auburn street, walking distance from Vahe’s garage. They were very busy, but he sent his assistant to help me. After 15 minutes, we couldn’t get the door unlocked. Then Vahe came out himself and spent more time until he got the door open. He was so kind, and competent, then he wouldn’t let me pay.

Best service ever. Very friendly people. Price was reasonable. Highly recommended them and Female Friendly!! -Beck Mensah

I had a very negative experience, I can see that CLM Auto kisses up to certain classes of people in the community because all I asked was to put in two Sylvania ultra light bulbs which was purchased at AutoZone and the owner Mario got very loud and ignorant because I purchased my own bulbs, and finally he told me he does not want my service after I told him I have money to pay for the bulbs to be installed, so my experience is that they can be very rude and obnoxious to certain classes of people…!!!

I spotted the Alpha-Omega sign on my way home where I usually had traveled this path many times back and forth without even noticing it. A smiley faced fellow looked on the smashed roof of my truck and in 4 minutes gave me a precise estimation, making a telephone call to the supplier asking for availability of the part, its price and delivery time. The total was well below the estimation of my insurance. I asked Hovie (that was the smiling fellow’s name) if it was possible to wrap up the work in four days. He said that he would do his best. Everything was done on the third day. My truck was stamped with a smile and we (my truck and I) both left smiling. Later I figured out that Hovie worked until very late at night in order to finish the work on time. On the first evening after I gave Hovie “the go ahead”, I decided to check out the references and reviews that customers wrote. There were none! Moreover the telephone number was different than the one on Hovie's business card. “Y-y-yah”, I said to myself, “what a wonderful world… again”. To make a long story short, Hovie along with his partner recently purchased this business and they are doing very well. The parking lot is filled with exotic cars like a 1965 Mercedes Benz, other Mercedes models with carburetors before the era of fuel injection and distributors before the era of electronic ignition. And all these beauties were shining and… smiling. They also do mechanical work. Ladies and Gentlemen, the all would be happy clients of Alpha-Omega, I will be back not necessarily as a customer if the problem arises again, but simply as a friendly visitor. And finally, the correct telephone numbers are: cell: 617-483-3495; office: 617-924-9734; fax: 617-924-9737. I hope it will appear on their new website. Thank you very much, Alpha-Omega! Michael.

Went into the shop thinking my car was going to be very expensive to fix because of terrible sound in the rear. Put me at ease when he diagnosed the issue and was quick cheap fix. Very honest guy Fran is. Highly recommended.