Oil change service near Sandwich, MA

Excellent service and outstanding technicians! I will recommend that people bring their vehicles to SSA. Everything was explained to me, and I even quotes for additional work to consider. I definitely will be back very soon.

Pat could build a car for you from scratch. Well I suppose he'd need a forge. Aside from that...I'f you have a European car that you care about and you're in New England check out Roundel Motor Werks. You should travel to get your car worked on here.

Great Customer Service, Quick Turnaround!

Excellent small business shop - Clean, prices are very fair, truck and Motorcycle fixed on-time or early. A real good guy - his help is also on-top of everything. scale of 1-5, I will give his shop a 5.. Dan Mullins

Prime Sales & Service Center is a Mercedes dealer serving all of MA including Hyannis, Cape Cod, Barnstasble, Plymouth, Wareham and Falmouth. Our luxury cars include the C-Class, E-Class, CLS-Class, M-Class and S-Class. We also specialize in Mercedes service and repair. Our service center is staffed with certified technicians ready to assist you with any repair and maintenance needs.

On 11/13/2012 I dropped of my 2003 Ford Escape to Cape Auto Body & Service in Plymouth, MA to diagnose two cylinders that were skipping. Although I do 99% of my own mechanical work, I have been using this company for probably close to 15 years on the rare occasion I do need an outside service company. On 11/14 Cape Auto called and told me when the job was complete. They also told me my valve cover gaskets were leaking and needed to be replaced. I got the vehicle back on the 14th and worked on it myself on the next day to replace these gaskets. In doing so, I found the threads stripped for the #4 cylinder spark plug. I called Jim, one of the service managers, and he denied that they even touched this cylinder. Now for some background. First, I am certified for numerous brands of engines ranging from air cooled small engines to diesel engines rated at excess of 1,000 horsepower. I personally changed the spark plugs in this engine on Oct. 3, 2012 and torqued them as I always do for plugs going into an aluminum head. Usually when removing plugs set in my engines, I can easily do this with a 3/8” drive ratchet. When I needed to remove the “only two plugs” Cape Auto replaced, I needed to use my 1/2” drive ratchet because they were way over torqued!!! Jim claims that he worked with the mechanic on my engine the entire time and that the mechanic never touched any other plug except the two new ones. As I previously mentioned, I have been using this company for many years and have observed Jim (and the other service managers) these times I've visited. They do NOT hover over their mechanics doing their work. As a matter of fact, the desks they work at face the opposite wall of the service garage giving them no possibility of seeing the actual work being done unless they physically stand over their mechanic's shoulders. And, if Jim had been watching his mechanic closely, how did he let him/her over torque the “only two” spark plugs they claimed to have touched??? At this

Brett is the most knowledgeable mechanic I have come across in a long time. He is HONEST and has done right by me and my vehicle many times now. I would reccommend him highly.

PLEASE DO NOT GO TO THIS BUSINESS! I just came from there and they ripped me off pretty good. Let me explain... I went there with a $5 off coupon printed from their website with my wives car. A Tech met me in the waiting room and I told him I wanted an oil change and had the coupon. He said that the coupon would take $5 off the price of $29.95 and asked if I would like them to look at anything else...I said no, just the oil change. After it was done, he came into the waiting room, told me it was all set and went to back 'office'. I followed and watched through the opening as he was on the computer. After he was done, he told me I owed him $67.95. I was in total disbelieve and asked him why it was so much. He told me that according to the computer, that car had synthetic oil the last time it was brought in. I asked him why he put synthetic oil in without asking me first and he said that it was policy to put in what was last done. I told him we talked about the $29.95 oil change and he should have asked if I wanted synthetic first. He just reiterated what he said previously and offered to take the oil out of the car. Can you believe this? What a crock. I told him to forget about it and paid the bill. As I was walking to the car, I told him that they should put a different sticker on the car to differentiate between synthetic or regular oil...as I looked at the sticker, knew it was time for a change and never knew it had synthetic in it. He then told me that I just reminded him that he made a 'mistake' on new the sticker...only adding 3k miles for the next oil change. I found this peculiar and asked him if he really did put synthetic in...he said he did. It then occurred to me that he NEVER left the garage while I was waiting... I told him that he never came in to look at the computer so how did he know it had synthetic in it last time...no answer. I then asked him to prove to me that the car had synthetic oil in it and he said he coul

Worst experience iv ever had getting my oil changed. I opened my hood and there was oil everywhere, they said "oh ya sorry about that we cleaned it up as best we could"after i came back. Its still smoking from the oil on my motor after 2 days. I paid way to much for the kind of service i received. I will not be returning.