Mechanic Advisor

Wheel Repair in Somerville

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Auto Reviews in the Somerville Area

  • JeffreviewedGlobal Automotive

    Just purchased a used car on 5/6/19 from Bob Celati dealer/owner/mecha... read more Just purchased a used car on 5/6/19 from Bob Celati dealer/owner/mechanic of Central Automotive.Under the terms of Bob's Purchase Agreement the vehicle is covered by "30 day Express Warranty" provided by dealer and "Implied Warranty of Merchantability and fitness" provided by the state to protect buyers of used vehicles from defects that impair the safety and use of a vehicle.During the warranty period I was having a problem with my power steering a problem that would be considered a defect that impairs the safety of a vehicle. Under The Massachusetts used car Warranty Law that was displayed in the vehicle at the time of purchase the dealer is required by law to fix the problem or issue a refund. Bob acknowledged that there was a problem with the steering. He tried to diagnos and fix the problem but was unable to.So he offered a refund/ buy-back I accepted. Bob said he would only honor the buy-back under one condition that I agreed to sign a "Confidentiality Agreement" I have since tried to contact Bob in an attempt to resolve problem.He refuses to respond. I've tried by phone and mail. Now my only recourse is to contact the Attorney Generals Office Consumer Affairs and Business Regulation under The used car Warranty Law a consumer can request a state certified arbitrator to decide the case.

  • The owner, Mike, met with me and explained everything, including photo... read more The owner, Mike, met with me and explained everything, including photos of the problem. Everything was completed on time, problem solved. Definitely a keeper.

  • Couldn't be happier with the service here! I brought my car in with a ... read more Couldn't be happier with the service here! I brought my car in with a check engine light on, at about 5:55 pm...Mike had no problem staying checking it out. I couldn't believe that he cared about me as a client after just meeting me. He was efficient and thorough, and explained to me exactly what was wrong (my car was idling low) and what my options were. At no point did I feel oversold or pressured. He wanted to see me leave safely in my car and nothing else. I felt totally taken care of, and trust Mike. I've always been weary of mechanics (as a woman we're usually victims when it comes to auto repair) I will definitely be back for continual service on all my vehicles.

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