Wheel repair service near Springfield, MA

I have used Advanced Technical Repair for years. Mark, the owner is very knowledgeable and extremely trustworthy. I can always depend on him to let me know what my options are and to fix my vehicles in a safe and cost effective manner. I give them 5 stars without reservation!

We are a family owned & operated automotive service facility serving the greater Farmington Valley, specializing in European and Asian vehicles. We are equipped with all the latest technology in diagnostic and service equipment, and regularly attend industry technical training seminars to further our own education in various courses of study. These have motivated us to develop various preventive maintenance programs targeting a variety of manufacturers' idiosyncrasies.

Crooked business. Had an exhaust dump valve welded in. I don't know how they did the job, but they decided that welding about 3/4 of the circumference of the pipes together was "sufficient enough"--clearly laziness because the pipe was hard to reach. I wondered why my exhaust sounded so terrible. Also, they didn't even do the install as I asked--they placed the valve in the wrong spot. Overpriced. Do not go here. I have photos of proof.

Very disappointed. Popped a tire on a bad pot hole so I called around and talked to a gentleman here who said they had the tire I needed in stock. Drove here on my spare. After waiting for 30 minutes while they looked at my old one to see if it could be repaired (it couldnt, which I knew), they said the tire actually wasn't in stock here and was at a warehouse somewhere else. They sent someone to pick it up, but we've now been waiting 2 hours and no update. I was lied to and told they had it here... not good business practices. They have also been aggressive when I politely declined other suggested maintenance. Do not recommend.

I have used Paul's auto for years on all my vehicles from oil changes to overhauls all types of work. I've brought them Ford's to VW's to Acura's etc they are very knowledgeable and make you understand what work is being performed and why. If issues pop up they let you know what they've found and what will be needed to resolve them. They instill confidence at every turn and even though servicing vehicles is an annoying necessary evil they make you feel that the job was done right by local professionals. I've referred many people to work with them even my own grandmother because I know that they will take care of her and not advantage of her because she isn't mechanically inclined. Supporting local family owned businesses is important to me and the CT economy. It should be to you as well. Paul's Auto is one of the good ones so please help make them even more successful than they already are!

Gary has always been an honest & knowledgeable mechanic, I have never had a problem taking an automobile to him. So if you are shopping for a good mechanic... Try Gagne's you will not be sorry you did.