Cluster repair service near Stoughton, MA

The front desk receptionist is very unwelcoming! Shawn was great. I would like to know why I was charged extra after getting alignment. The reason giving was “we have to pay bills and keep the lights on”. I was also given two different quotes when inquiring about rear camber arm change.

Auto repairs, heavy duty truck and towing for all cars and trucks in Massachusetts and all of New England. We are proud to be able to say that we have been in business since 1955. Since the days we have opened our doors through today, we pride ourselves on being able to offer professional and quality service at affordable pricing.

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

The customer service is excellent, the mechanics are very knowledgeable and honest. They initially told me that there was nothing wrong, they called me later on after they had done their homework and said that they had figured out what the problem was, they also told me that if I had any other issues to bring it back to them in a heartbeat.

Went in to get a headlight fixed for a ticket and made an appointment for the following morning. We decided to drop the car off and uber back after dinner and while finishing up we received a call from Bill who told us he already took care of the light and we were able to drive home only an hour after dropping it off. Very friendly staff and very appreciative of the quick service that was provided...... Thank you guys!!!!!!!!