Engine repair service near Tewksbury, MA

I moved out of state and am sad that I couldn't bring Lenny with me. He is the nicest and most honest mechanic I have ever worked with. The first time I brought my car in I thought I had an electrical problem. Both of my headlights went out at the same time and a spare bulb I had didn't work. I took it in to Lenny and after about 15 minutes he came back and told me that my bulbs blew. Apparently, my spare bulb was also bad. He only charged me the price of a pair of new bulbs. No labor costs! Seriously cheap and he didn't seem pissed that I was a numb-sack for bringing my car in for blown bulbs. The second time I brought my car in I had some starting problems. Lenny found the problem right away and quickly changed out the parts for much less than what I would have paid elsewhere. (I have a mechanic friend in Hawaii that I called and even he said that the repair was cheap!) When I went to pick up the car, Lenny handed me my GPS that I left on the dashboard. He took the time to take out the GPS because he didn't want someone to break into my car to steal it. What a guy! It's been about 10,000 miles since I've had the repairs and I haven't had any problems. I drove my car from Boston to Phoenix and I haven't heard any of the clunking sound that Lenny fixed on my third visit to the Civic Center.

Went in for a basic oil change and got charged for an upgraded one. The guy behind the counter was very rude. He talked down to me really bad he should not be in customer service!!. I will not be returning there again!

Replaced my alternator, i was stuck on the side of the road and gideon came and jumped my car and replaced the alternator at an affordable rate, timely manner, and warrantied his work. Highly recommend.

I love this place! My husband and I bring our Toyotas here for all services. They are fair, fast and kind. I love that they are a family owned business and treat their customers the same. We will be back! -Dawn

Top auto repair shop in this city.Thanks, God I've found these guys and they are very good at this job! Finally have a locl shop i can depend on. All services they have done still are without problems! Price is fair too. Highly recommended

In an industry where trust and transparency are luxuries instead of bare minimums, Cars R Us of Boston is exceptional at making these focal points of how they do business. Whether you're a seasoned car expert or a new, vulnerable car owner there's nothing better than leaving the shop with with peace of mind and total, 100% confidence that your car...and wallet...are in better shape than when you came in (or went anywhere else). These guys break the mold of auto repair and maintenence and would recommend that everyone give this place a visit! Parul Faria

Horrible Service. Originally I told them my car is making a noise and I had just had my rotors and brakes done. It was clearly metal rubbing together. Simple thing to check but because I'm a women they attempted to take advantage of me. They tried to tell me my brakes were cheap until I said I got them from the dealership. They tried to tell me I need a part replaced that I don't. I waited for an hour and was never told what they were going to do or how much it was going to be. I only asked that he tell me what the noise was. After an hour and having the owner in the office with me and then slip away, without a word. The mechanic says it sounds better, I was told to charge you x amount of dollars. But they didn't do ANYTHING! I called the owner and all he could say was it's for what they did but couldn't say what they did. I refused to pay and surely as a drove away my car was just as loud as when I came in. Total waste of time. A bunch of snakes.

Brought my BMW to be serviced seeing it was running rough and the CBS indicators showed that I needed rear brake liners and a fluid flush. The tech's found the problem and recommended a course of action. They even said that the last dealership I bought the car from did not reset the brake sensor and I did not need pad or liner's. The communication on their progress was great and the price was fair; let's face it, when you opt to buy a BMW you should go into this purchase understanding that these cars need maintenance and the parts for them are not cheap. Gerardo's offers a great alternative to the dealerships and provides service above and beyond them.

Richie is a very honest mechanic, so happy I found him. I had some major problems with my brakes and he went above and beyond to get my car back to road worthy. He explained all repairs and costs. Highly recommended