Pathfinder service near Waltham, MA

They always ensure the customer is happy. They are very flexible, convenient and just great guys. Thanks for checking my heat, the old car is nice and toasty warm. As always you are the best. Thanks, Bunny M

STAY AWAY! Huge part $ markup, questionable work, and Nickle and Dime central. Let me start by saying I was refereed here by a friend who has his work done here and always gets a good deal because he knows an owner. I made an assumption that his relationship with the owner would at least keep me from getting totally screwed on the work that was done. After I saw the bill I was shocked. I told my friend and he said he would talk to the owner about it. Unfortunately the owners response was that my 2007 Pontiac Grand Prix was not easy to work on and he thought the price was fair. The following is a breakdown of the bill based on the work done. You be the judge if you think it sounds fair. 4 New Brake Rotors: $330. (Local Auto store price:$150, and no, they did not install 'high end or gold plated rotors' on my car) Brake Cleaner/Degreaser: $4.73 (You can get a full can of the stuff for this price or less, this is one example of the nickle and dime job) Labor 1 hour ($97.59): One of the few reasonable estimates/charges I found on the bill. Although the cost may seem high the national average in 2009 that mechanics made was about $45 so I don't believe this charge to be outrageous. 6 Spark Plugs: $80 (Local Auto store price:$42 prices on spark plugs range so the actual spark plugs they installed could have actually cost less) Labor 2 hours: This labor charge is ridiculous. Search for an image of a 2007 Grand Prix engine. You will find the 6 plugs are nicely aligned and couldn't be in a more accessible location. 2 hours to change 6 spark plugs tells me they don't know what they are doing. Or this is another excessive charge. AC Expansion Valve: $88 (Local Auto store price:$44-68 depending on brand) R134A refrigerant: $46 (Not sure how much of a mark up this is but based on the other prices I'm guessing its over 100%) Labor: 1.9 hours: This was for: AC system test heating and air conditioning, diagnose/test includes: partial charge, pressure a

Best service ever. Very friendly people. Price was reasonable. Highly recommended them and Female Friendly!! -Beck Mensah

I love this place! My husband and I bring our Toyotas here for all services. They are fair, fast and kind. I love that they are a family owned business and treat their customers the same. We will be back! -Dawn

Great customer service, really helped me out with the rental car which was ready for me at Needham Collision when I dropped off my car and and I was able to return it to them as well. Kept me updated through the whole process. Really friendly and knowledgeable staff.

Hands down i give this shop the best mechanics in Somerville/ Boston area. I take my car herre when ever there's a problem and they always quote me a fair price and do great work. Also, it's so nice to find an honest mechanic. If you need work done to your car come here. you won't be disappointed.

Thanks Guys! My Subaru had been given a diagnosis of "about to die" by a Boston local dealership. My friends had been telling me about Jimmy and his staff for years so I brought it over and gave him the estimate and list of repairs from the dealer. Sadly for my car he corroborated that most of what they said was true. What Jimmy did tell me though was that it wasn't all going to happen that day or the next. I decided to have the brakes fixed and then the oil pan. My Dad was a mechanic. I could tell that Jimmy was telling me the truth. He runs his place just like my Dad did. I highly reccommend Fellsway Auto.

I own a BMW 328Xi and was looking for a guy who doesn't rip me off but is knowledgeable about the European cars. Mechanic Advisor suggested Nicks which is right off the exit 32 on I93. Nick was very sensible and had given me the best estimate I could get. Even though I was keen on getting other things fixed, Nick suggested that they were in decent shape for now. That is the best quality about Nick. He will only fix what is needed and doesn't not rip you off with sky high estimates. If you have a European car, then this is your guy. Period! Thanks Nick, Abhi

It's a small auto body but they work fast! I had a huge dent on my BMW pax door and got outrageous quotes elsewhere David gave me the best quote, great service overall my expereince was great and my car looked like new!