Oil change service near West Bridgewater, MA

The worst absolute worst place to ever buy a vehicle. The week prior to March 15, 2015, I began setting up an appointment with "Anthony / Tony" to test drive a car posted on the OfferUp site/app. On March 15 a Sunday I met with Tony and test drove the vehicle and questioned the obvious smell of antifreeze and the car was riding a little rough with a pull to the right. Tony assured me the antifreeze was a burn off and he would have his mechanic, Costy look the vehicle over to make sure it was ok. Once the papers were signed Tony told me I could not take the vehicle as he always has it double checked before it leaves the property. On Wednesday that week the 18th of March he finally returned my call to tell me the car needed a new tie rod and some other part. Both of which should be in and replaced by Friday. Friday came I had to wait as the car was not ready and was empty of gas. At this time Costy did my inspection WITHOUT my consent. He came out from the back told them I owed $35 for the inspection and I was free to go! I did not want them to do the inspection. I wanted to take it to MY SHOP WITH MY MECHANIC. This way I knew if it was rigged. Which it was. All the items that they check off 4 were bad and would not pass. I returned the car that Monday. The car full of gas, the gauge just fell to empty than floated back up. The RPMs remain at 1 when in park and float and rev on it's own. So much wrong with it. Costy calls me it's ready now Wednesday again. No it was not fixed. I almost slid into a guard rail as well. The alignment on the front was so bad when I replaced all the tires at Used Tire Warehouse in Wareham they fixed this alignment. Not even a month I have to replace and leave the car with mechanics. Three of the four tires had plugs all needed to be replaced. No buys a car for $5000 and pours $2000 into it immediately. The owner Salim "Sam" told me after wear and tear it is expected. I told him I had the car not even three days and it was back with him. I returned it 4 times and they couldn't find anything. I took it to my mechanic and before the machine for pressure was applied he told me "you definitely have a leak". Not 15 minutes later show me where it came from. He replaced it. I than took it to Kia of Dartmouth where Sam and Tony bought it, to do a recall from 2008, they noticed another leak from the manifold. I told Costy who told me he was quitting and that I'm not the first customer this happens to and he cannot take it anymore. This is not right. He told me, Jessika your a good person. The owner was now in Lebanon and Tony is forging titles with his name on them. I filed a small claims suit and now that it is the week of court, Salim takes off again out of the country. Stay the hell away from this place. Left me to tote my children in this ticking time bomb and refuse to refund my money. Other repairs required are in excess if $2000 and the fake warranty Tony made me pay $200 that covers "everything in the engine so they know you are protected the first 90 days". Well it doesn't cover ANY of these repairs. None, zero, zilch.

I've gone to Lube lab for years without any problems. On Monday my wife brought our 2006 Acura MDX for an oil change. After several sweeties, darlins and honies, they told her that her serpentine belt was damaged. Miraculously they had the serpentine belt in stock and they just so happened to have a time they could fit her in the following day. They would move some people around to fit her in. I promptly made an appointment with the Acura dealer to have the serpentine belt replaced. This morning the service adviser at Acura took a good look at the serpentine belt and laughed saying there was zero wrong with it. So Lube lab just lost a customer for wasting our time. Watch out women they will try and screw you. (without their aforementioned name)

There was a time when this was a great shop. But its the people that make a business great. This company has no respect for their employees and as a result can not retain any semblance of a permenant crew. They force extended hours manditory weekends and sundays and all but 2 holidays. These money hungry tactics do more harm then good. As far as other aspects of this location and company. Workmanship. Well no respectable mechantic would be treated the way they treat people so it as a result is poor. Quality. The parts used by monro are either a knock off brand made by monro otherwise the cheapest low quality part availible (trust me. I know). Price. Definatley higher then any indipendant shop in the area. Experience. When u visit monro u will be hassled into buying any and everything that can be replaced on your care. If u decline the services expect to be treated differntly. All-in-all this place is a nightmare buyer be ware.

Great local auto shop in Milton! 5-Stars! Highly recommended! Good work!

Today is 09/16/2020 Poor service the mechanic/ owner starting cursing at me and telling me he doesn't have time for service that I paid for. I work down the street and come here often and for the teller to apologize for something he didn't do because I'm a good known customer is uncalled for. His attitude sucks and customer service is even worse. I wouldn't recommend them at all and they are over priced and I still paid . Never again.

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