Ford service near Bel Air, MD

Amazing guys! Have been coming here for many years and so have my parents and children. I had recently got an inspection done there. My vehicle didn't pass the first time but the guys were happy to point out what I needed fixed and explained the importance of why it needed to be fixed and even referred me to someone who could do the work for the best price. I was able to go back with in with no re-charge 30 days and under 1,000 miles to get it re-inspected and it passed! Highly recommend AC Auto Sales for anyone shopping for a vehicle or in need of an inspection!

The service was fast and very reasonably priced. I highly recommend Sheaffer Enterprise for any car service you need.

This review is specific to the Tune and Lube on Windsor Mill Road. In July 2010, they replaced my lower ball joint, and other related parts, at the cost of $550. January 2011, I noticed a noise coming from the front end, and returned to Tune for a diagnosis. Fortunately, the owner failed to remember me. The diagnosis was a problem with the same ball joint that was replaced in July. Once I reminded the owner of his work only 6 months earlier, and produced a receipt, he appeared stupefied. His proposal: Maybe he could "cut a deal on the part" (the part's cost was $67). Essentially, he proposed that I pay again for the same work performed 6 months earlier. To explain his decision, he cited legalities such as his 90-day warranty. Dismissed was the basic premise of customer service, which would impel a conscientious businessperson to correct work that was obviously faulty in some manner. He actuallly expected me to pay again for the same work he was responsible for completing just 6 months earlier.

very helpful and accommodating