Ford service near Burtonsville, MD

1.0 star rating 7/10/2019 I dropped my 1982 VW off at Hartloves in August 23,2017 to have John get the engine running (as it was not running for 7years)if he could and get it roadworthy. After many months he and crew got the car running and contacted me so I went to MVA got tags ,insurance in February 2019. When coming to pick up vehicle the mechanic said he had it on the road doing 80 mph and ran like a top but ran the gas tank empty and the new fuel injection system and filters had to be cleaned and repaired/replaced. i went to the facility and inquired as to why they didn't replace fuel tank,oil filter before road testing and was told by John that NOW the engine is smoking. I chalked up after $1,000 into this that lets just rebuild the engine at my expense,replace gas tank and sending unit April 15,2019.As of now July 10,2019 have tried to contact John to no avail. My wife and I went to his office July 10,2019 where his secretary could not contact him or give us any information as to parts ordered,where the engine is rebuilt,time frame,looking at vehicle engine is out no new gas tank installed at this time, car sitting outside same place. I have all conversations recorded and will keep everyone posted as to resolution. Anyone can contact me 410-980-5881 if needed. Mike Gnip USMC Veteran

I was at this shop 3 times and paid expencive repair , at last repair for $1023 I paid, but wasn't happy that he lost my remote from the car and didn't want to refund $120 for Honda car Remote. After ugly dispute and arguments , he gave me new remote , which is not matching my car, he wasn't able to programm. Basically it is useless. He claimed that my car panel is not working , broken . But All worked before his service. I regret, That support his business 3 times. Bad Customer service ! Dianna Y.