Ford service near Crofton, MD

I took my 2019 car with 2668 miles in to Maaco and Glen Burnie on Azur Dr for some minor damage to the driver side door and rear bumper on driver side. The interior of my car was covered in dust. AlsoI now have paint spray on my windshield and on both passenger side windows. I have tape lines and paint spray on my roof as well as my trunk. I also have paint spray runoff on both passenger doors. DO NOT GO TO MACCO IN GLEN BURNIE MD. THE WORK AND CUSTOMER SERVICE BOTH ARE BELOW ANY STANDARDS OF ACCEPTABILITY. THEY SHOULD NOT BE ALLOWED TO OPERATE A BUSINESS. IF I COULD I WOULD GIVE A -10 RATING!

Im honestly surprised that there arent more reviews for this gem! Rodney (the owner) was so kind, professional and helpful. I had gone to Pep Boys who told me I needed $600 dollars in work...after leaving International Auto I only paid $126 (including an oil change!!) They dont pressure you or use manipulative tactics to make unnecessary purchases. I will forever be a customer! Carloyn M. Alexandria VA

great and fast service

Branch Auto Electric Service has the worst service of any auto repair company we have ever used. We would not choose Branch Electric Auto Service. We took my daughter's car there and they kept it for approximately two months and it still was not operational. They told us that what would take other repair shops months to do, they could do it in a week. Chris the owner was clueless and a liar. He kept promising to have it fixed but every time we asked him about he gave us the same status. She had to pay for a car rental for an extra week because he took so long and could not complete the repair work. We decided to remove the car from them and tow it to the dealership because of his inability to fix it. When we went to retrieve the vehicle, they moved it to the dealership without our knowledge. When we went to the dealership to get the repair completed, the car was damaged to the tune of approximately $1600. He refuses to repair the car and said he is not responsible for theft or damage of cars in his care. Therefore, we are forced to sue him. DO NOT under any circumstances take your car to this facility. Please share with your Facebook friends.

Went there as a female and was totally taken advantage of. Engine light on given code told would take 2 days to pinpoint exactly what was wrong because Mercedes are set up that way. They had my car for one week, discussed everything, but Engine light kept displaying engine light. Discussion stating waiting for a different scanner for Mercedes car at the end of the week. $1000 dollars later (motor mounts and everything else) given a Mercedes only Rhine code (same code as if I'm stupid) and told had to go to a Mercedes dealership. AND THEY HAVE THE NERVE TO HAVE A BIG SIGN THAT SAYS HONESTY IS EVERYTHING. Just wanted my money even though they knew from the beginning they couldn't help me. ONLY GO THERE IF YOU WANT TO BE RIPPED OFF.

Jamie(the manager) took my BMW in and. while somewhat worried about servicing it at an independant shop,quickly put me at ease with his knowledge and experience with european cars. He fixed my worn out clutch and even repaired a nagging check engine light that the dealership couldn't fix after several tries! They are fair. honest and affordable...they have a customer for life!

Very disrespectful owner who is a "Know it All" type of guy. Would let me talk and hear what I'm saying but did not listen to anything at all. I was explaining my situation. told the man I have went to different shops, got estimates and told him what all four shops said and from my experience on cars this is the issue. He says "I'm not going to give no stupid estimate on anything over the phone. I said sir, just a rough estimate. He of course acted stubborn so I'm trying to give him money so I tried again this time saying, well, how about just putting a new engine in my car. He still said He's not giving a estimate in a disrespectful manner. I politely took my business away from him. His workers are very respectable but THE OWNER IS A Complete DOUCHE