I love Census Auto Repair. I have been going there for about five year... read more I love Census Auto Repair. I have been going there for about five years for various auto repairs and have never been dissappointed. One of the reasons I love them is because of their knowledge about vehicles (I have had several that they have serviced),professionalism and they treat me with so much respect. I never feel taken advantage of or overcharged. When I'm asked why I don't take my vehicle (Lexus Nt200) to the dealer, my response is always, why you don't take your vehicle to Census. If I could give them 10 stars I would. Keep up the good work Census! You have a lifetime customer.
The service there is awesome..I've been going there for over two years... read more The service there is awesome..I've been going there for over two years the mechanics and the entire staff are very nice and curtious..i give them five stars. Yvette Curtis
The price of the vehicle I purchased changed (increased $300.42 by his... read more The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.
