Dodge service near Frederick, MD

We know your car inside and out!

I have been looking online for a Ford Explorer for the past 3 months. I currently have a 2006 sedan, but with a 1 year old- an upgrade was nessary; also considering my sedan was climbing in miles. I found Reed Bros. online, and being from that area, I knew where they were. I had also found a few in Frederick and Annapolis with lower prices. Needless to say, I ended up test-driving the 2004 Ford Explorer, it ran fine- only the brakes (roaters) needed to be replaced (a little shakey when you use the brake) I mentioned this to the sales man, Tim and he said he would drive it that evening to verify this problem and have it in the shop if it was nessary. I went back 2 days later and while I was there the Explorer was in their shop on the lift and when I finally got it, they had put BRAND new roaters on all four wheels. Although this was an inspection issue and they may have been required by law to do so, I was pretty impressed by the speedy process. I drove off the lot yesterday with this Explorer and the brake problem is non-existant. The Explorer runs great! and I absolutely love it for me and my family. The only complaint I would have is the sales department was slow when I walked in ready to buy. Also, when the sales man was putting LESS THAN A QUARTER tank of gas in the truck, the cas gap "was missing". I had to purchase one at Koons Ford for $34.00, but they did reemburse me right away. I felt like he could have helped out a little when he went to get the truck gas. It would have made me happy for at least a half tank. Other than that, my truck comes with a 3 month/3,000 mile powertrain warranty. They did help also with the price (keep that in mind). I would reccomend, but check everything, if something doesnt feel right, TELL them, it could be replaced at no cost to you because of Maryland Inspection laws. Tim was my sales associate and very down-to-earth man.

Purcellville Tire & Auto is a family owned and operated full service auto repair and maintenance facility, which has been providing quality auto care to the community of Purcellville, VA since 1999. We deliver honest and professional automotive repair and auto maintenance services to the people of Purcellville and surrounding areas. Our quality ASE (Automotive Service Excellence) certified technicians employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. Purcellville Tire & Auto Service is a certified auto repair center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer's vehicle as if it were our own.

“I was dissatisfied with the service provided as they failed to inform me about the need for a re-inspection. Upon returning, I was charged again for a new inspection because the initial one had expired. This caused inconvenience, as I couldn’t register my car at the MVA. Additionally, during the second inspection, they insisted on repairing a part of my vehicle that the dealer confirmed was not necessary. It seems they prioritize profit over genuine service, leaving me to cover costly repairs for something that isn’t even faulty.”and I have to bring my car i again to be re inspected so I hope this time pass and they don’t came out with something else !!