Service stations service near Glenn Dale, MD

Team did a great job, initially tries to sell a lot of additional work that was recommended but when I told them I only wanted to get done what absolutely had to get done they were straight with me. Greatly appreciate the honesty.

STEER CLEAR! Sunoco 9395 Baltimore National Pike! I took my Honda in to have a diagnostic run on why the engine light was on. I worked a full day and walked back over after work to get a run down on what was wrong. The service guy went through a list of 4 items that needed to be done on the car - 1 was urgent, 3 were not. I went through the list one-by-one with him and confirmed my wish to hold off on the 3 non-urgent items. He confirmed that they would perform the 1 urgent repair, that they had been able to flip the engine light off (no explanation given), and that it would be ready in the morning. I went over to get my car the next day at lunch. The invoice was $572. higher than we had discussed. I immediately asked for an explanation, which seemed to annoy him. It turns out that they had completed one of the non-urgent repairs that I had explicitly said NOT to do. He knew this; he wrote it down when we discussed it. Not only had they done work I told them not to do, but their solution to the situation was for them to keep my car another day and reverse the work they'd done. Because I wouldn't need my car? Seriously. That was as creative of a solution as they could manage. Clearly this particular Sunoco is not interested in retaining long-term customers. I will drive back to my old mechanic now even though he is a half hour away since I moved. I was hoping that I could make a good neighborhood contact. I was wrong. They had my wife in tears. Very sad and terribly uncomfortable transaction

As far as my experience goes, the mechanic team there is the best. Phil has helped out my entire family and the array of issues our cars have had (Acura, Ford, Infiniti). I went in today to see him for the first time, asked for him by name, and he came right out and had me pull my car up to the bay. He then ran some scans based on the issues I told him and laid it all out for me, advised me on a starburst that I recently got on my windshield (and gave me a company he recommended), and a couple of other issues. I basically harassed him with all my questions/concerns and got straightforward, honest advice and it cost me NOTHING. He was a really big help, and one of the other mechanics even came over and gave some input. Did I mention this was at 4:00pm in the center of McLean? Busy time, and they were that helpful.

Great place, I have been going here ever since I moved to the area in 2007. Honest work, good prices.

Mr. Kim is "the man." I took my 1989 Jeep YJ for extensive work, including removing a bolt-broken exhaust manifold for gasket replacement, chasing vacuum leaks, diagnosing "death wobble" due to a faulty sway bar link, and a handful of other things. I got the vehicle back in spectacular condition. His estimate was spot on (even said he didn't feel comfortable charging me for something because it'd put me over the original estimate), the service was performed perfectly, and in a timely fashion. He's also incredibly kind and honest from what I can tell. In fact, I overheard a telephone conversation, the content of which I won't disclose out of privacy respect, but the conversation reinforced my belief that he is a very honest businessperson. I've recommended the shop to other local patrons and will be taking the YJ back there for routine maintenance as well as any (*knock on wood*) repairs. I recommend Skyline without hesitation.

In my experience, the mechanics at this shop are not very thorough. I asked them to check my brakes when I was in for an oil change because the they had not been replaced for quite a while and I figured they might be getting low. They said my brakes looked fine--but several months later a different shop told me (and a third shop confirmed) that the brakes were practically down to nothing and needed to be replaced immediately. I am very lucky that a had a more careful/competent mechanic look at my car, otherwise I would have continued driving around with virtually no brakes--putting myself and everybody else on the road in danger. So I would take anything the mechanics at Falls Church Sunoco tell you with a grain of salt.

My vehicle has broken down 3 times since I had work done at this shop! They claimed to have fixed the problem yet I just returned from getting Antifreeze to fill my radiator after my lower hose popped off an hour away from home! Thank goodness I was around a mechanic who was kind enough to help me or I would have been up a creek! Stay away if you don't want the hassle. Very Dissatisfied!

Tony and his crew do fantastic work! He helps us with our Maryland Inspections on our vehicles! Marcello T.

This store conducted an MD Inspection on my car for $70. It manager, Bill, whiling giving me a FREE coffee, recommended a $1600 repair list so that my car can pass. I went to another nearby garage, and my car passed the same inspection for a just minor bulb replacement.