Service stations service near Glenn Dale, MD

Don’t go there for inspection! Jimmy the manager plays stupid to upcharge the quotes. (Claims the paperwork has changed) A 30 min appointment easily turns in 1.5 hours. Jimmy schedules customers for re-inspection when he knows they don’t work. Horrible and dishonest place. Would NOT recommend. (I should have listened to the other reviews. Beware)

Since 1972, Allen Automotive has provided motorists in the Silver Spring, MD 20910 area with comprehensive auto repair services that include Car Care Services, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Heavy-Duty Services, Towing and Miscellaneous Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

Jamie(the manager) took my BMW in and. while somewhat worried about servicing it at an independant shop,quickly put me at ease with his knowledge and experience with european cars. He fixed my worn out clutch and even repaired a nagging check engine light that the dealership couldn't fix after several tries! They are fair. honest and affordable...they have a customer for life!

I went to the Citgo mechanic for a vehicle inspection so that I could register my car in MD. My first impression was very good - the staff were friendly, got me in quickly, and gave me an estimate for repairs (a new tie rod and malfunctioning blinker) that seemed reasonable for the area. After having the repairs done, however, I learned several things that led to additional work (at another mechanic) and more money out of my pocket. I cannot recommend this business to anyone looking for a reliable mechanic. Though the mechanic fixed my blinker (the relay was off, causing it to blink rapidly), it started malfunctioning again the next day. I had to go back so he could fix it again. Annoying, yes, but not a huge deal. My greatest concern had to do with the tie rod. After leaving the mechanic, I noticed that my steering wheel was crooked (when driving straight, the steering wheel was actually turned 45 degrees to the left). My tires would also squeal when making turns. When I called the mechanic to talk to him about the problem, he told me that he could not fix it. He said my car would need an alignment, and that he could not do that for me. This confused me, as an alignment was supposed to be one of the things checked on a vehicle inspection, and the mechanic had, in fact, indicated that my vehicle passed the alignment check. Moreover, it is common practice to do an alignment anytime a tie rod is replaced to make sure the wheels are straight (failing to do so can cause the car to pull to one side when driving and affect the angle of your tires, which leads to poor gas mileage and uneven wear on the treads). After prodding him further, it came to light that the mechanic actually did not have the equipment needed to do alignments. He did not tell me this at any point during the initial inspection or when making repairs. He reported that he did a "visual check" on the alignment when doing my inspection and simply marked it pass. When he replaced the tie rod, h