Engine repair service near Indian Head, MD

On February 3rd 2016, I went to Burrels Automotive in Dahlgren, VA with brand new parts stated above purchased. They in return said they would just charge labor. So as I went with all new parts, (Brake pads, rotors, and calipers for both sides) The technician did the entire side on the passenger side, and proceeded to do the drivers side, but did the rotors, and brake pads, and put the old caliper back on new equipment which gave the same noise with new pads that were eaten on the inner side of the caliper, but according to the, ""MASTER TECHNICIAN"" was able to save it?! Why save it when you had a new one in the trunk, and was instructed to put all new equipment on the car?!

I have been taking my Honda and Lexus to Freestate for over 3 years. They are helpful in letting me know what is wrong with my vehicle and what could wait until the next service. The prices are not as high as a dealer but also not as low as say a side lot garage. I do feel confident that they are doing a good job and trust their opinion.

I had an issue with my the suspension and transaxle on my Range Rover HSE and Elite European Motors was able to replace my air suspension and correct an issue with my transaxle at a cost at a great price which saved me more than $1500 over what the dealer service quote, and they stand behind their work. Great experience!

I got my car towed here which I soon found out that it had overheated. Before this incident happened I never experienced my car to overheat. I asked them to diagnose my car and they told me the problem. I asked them once this problem was fixed would the car not overheat. Long story short I paid over $500 and it was not fixed, the car was worse!!! I drove from the lot and about two miles down the street antifreeze was literally leaking all over the road and the cat was smoking so bad I thought it was going to catch on fire. I took the car back 3 times and it never got fixed. I came in with it just overheating to the radiator now leaking and the problem not fixed. They would not find out the problem without me paying more money. If I would have known from the beginning there was a major issue I would have never wasted my money. I end up junking the car after replacing the radiator and still had a problem, then took it to n Dodge for them to do am diagnosis. All tune and lube completely got over on me and I talked with the service manner and the store manager. In even called the corporate number only to find out they were a franchise. I was beyond upset and disappointed because I trusted them. I will never go to another all tune and lube or recommend them to anyone!!! I had to junk my car at the end after having it for five years with no major issues!!!

These days it's hard to find a Mechanic/car repair shop that one can trust to do professional work and customer service. In June 2015 I bought my 2000 GMC SUV Jimmy to Mark Auto Service of Seat Pleasant, MD PROBLEM: engine misfire. hard to start in the morning. Told I needed a fuel pump COST: $500. Two days later, returned with same problem. 'Said' Zaatra (shop owner) now tell me I need to replace the fuel Injector. COST: $540. Return back in 2 days at the shop. Problem not fix. It's has cost me $1040.00 for two misdiagnosed's. I took it another auto repair facility...they were able to discover the problem and FIX IT. Turn out all I needed was a 'TUNE UP' (Spark plugs) MARK AUTO SERVICE refused to refund. As a CONSUMER...I cannot allow this shop owner Mark Auto Service get away without taking Legal Action.

I wanted to wait to see how the repairs I received here worked out. Good news! My car is still running great. My car broke down nearby this place and I limped in to their parking lot and left the key in the drop box. They have a website that shows that they accept overnight and weekend vehicles, which was a reason why I dropped my car off there. I lucked out, because these guys did a great job. They were very clear about what was wrong when they called me, and they gave me good advice about the timing belt being changed. It's been a few long driving trips and my car is still running well and not overheating. They did a great job and if I lived closer to them, I'd take my car there again. John Kennedy

We just discovered them on craigslist when we needed to fix one of the lights on our BMV 321i 2009 model. We called and left a message on the phone number provided and they called us back and we booked an appointment for same day. We met David the General Manager at the nicely decorated office and workshop at Chantilly. He was very professional and knowledgeable on BMWs. In fact we were very impressed with the diagnoses he gave us on other issues on our car. They also gave us a good discount on oil change and the icing was 2 year warranty for the parts we purchased from them which actually came from the dealership. They also gave us a good discount. The professionalism and attention to details was on point. Thanks David for a good job done. Emmanuel and Araba

I just want to tell anyone that is planning to go there to buy a car..my advice to you DON'T DON'T DON'T.. it will be the biggest mistake you do in your life. The sales people are very pushy and they will give you a very rude behavior once you say give me a minute to think. And also asking any question is a big NO, they want to sell the car that's all, I went today for an oil change and I told them about a noise I hear from day one and the customer service MANAGER DOUG started yelling telling me how hard his life with dealing with customers and just walked away after that creating a big scene. I will never go there again and we will never ever recommend this place for anyone.