Had been going to this guy for 15 years. In April 2014 Took my car in,... read more Had been going to this guy for 15 years. In April 2014 Took my car in, guy kept if first 2 weeks, didn't address the problem. Afterwards I had to return the vehicle 6 times and he still didn't repair the problem. Took the car to the dealer who found the problem and said GAC had installed a cheap aftermarket part (not OEM) that was incompatible with the vehicle that doesn't take aftermarket parts. This guy ripped me off and refuses to reimburse me. Also I asked from the beginning for the parts he replaced, he lied saying I never asked for the parts. He did the same thing to my daughter. I would never take my car back to this guy after the way he ripped me off.
The WORST experience I have ever had the misfortune of going through w... read more The WORST experience I have ever had the misfortune of going through while just trying to get my car "inspection ready." As the daughter of a mechanic, I am more than ashamed of not only their work, but their disgusting customer service. After an entire WEEK, I was still told "tomorrow" and then when I asked the price of what had been done I was told "I'll call you back by five." When I hadn't been called by 4:55pm (1655), I called them, was answered by an incredibly nasty voice; placed on hold until 5pm (1700), and abruptly hung up on. To anyone searching for great car repair, customer service, and a fair price.... I urge you to stay the heck away from there and try someone else! Terry's Auto in Boonsboro was wonderful, I was given a fair price, and my repairs were done in less than a day :)
Contrary to the negative posts, all of the work that Long Meadow Auto ... read more Contrary to the negative posts, all of the work that Long Meadow Auto Repair and Fuel has performed for my family over the last decade has been exceptional. Oil changes, brake work, engine repairs, and tire installation, were all done within a friendly and competent atmosphere. As such, I will continue to take all my vehicles to this business. Dennis L. Reed - Hagerstown, MD
