Engine repair service near Marriottsville, MD

This review is specific to the Tune and Lube on Windsor Mill Road. In July 2010, they replaced my lower ball joint, and other related parts, at the cost of $550. January 2011, I noticed a noise coming from the front end, and returned to Tune for a diagnosis. Fortunately, the owner failed to remember me. The diagnosis was a problem with the same ball joint that was replaced in July. Once I reminded the owner of his work only 6 months earlier, and produced a receipt, he appeared stupefied. His proposal: Maybe he could "cut a deal on the part" (the part's cost was $67). Essentially, he proposed that I pay again for the same work performed 6 months earlier. To explain his decision, he cited legalities such as his 90-day warranty. Dismissed was the basic premise of customer service, which would impel a conscientious businessperson to correct work that was obviously faulty in some manner. He actuallly expected me to pay again for the same work he was responsible for completing just 6 months earlier.

Founded in 1985, Shepard's Service Center started as an automotive repair and gasoline service station in Finksburg, Maryland. In 1998, we decided to devote all of our time to automobile and light truck repair allowing us to meet more of our customer's needs. In 2010, we moved to a new convenient location, 3226 Baltimore Blvd. Finksburg, to better serve our customers. Our renovated repair facility is equipped with all of the latest diagnostic tools and equipment. Today, our highly qualified technicians continue to attend training institutions to maintain knowledge of the latest systems and their A.S.E. (Automotive Service Excellence) Certifications. These certifications include engine performance, computer diagnosis, anti-lock brake systems, suspensions, wheel alignments, vehicle emissions and many other areas concerning today's complex vehicles. We enjoy repairing automobiles and warranty all of our parts and labor. All makes and models, foreign or domestic, cars or light trucks, we have the diagnostic and repair systems for your vehicle.

This place was impressive! Clean shop, free coffee, wood floors!! They only charged me $899.45 for the rear main seal on my 2003 Lexus Rx300. The dealer had quoted me $1750! The owner, Jeff told me that he had been working for Lexus for 13 years, he even took care of my idle problem when he did the seal. I mentioned it to him and he knew exactly what it was. Love this place!! will be back

This guy is either a seasoned crook or dead. He took a depoait and kept my tools over a year. He avoids phone calls and doeant answer texts so i called from another number and he answered so he screens calls from people he rips off

My Volvo broke down near their station and I had my car towed there for repair. Unfortunately the car was not worth fixing but fortunately I came across a great service station. I've since purchased a used Subaru and have had it there for service and couldn't be happier. Brian Ben and their staff are excellent mechanics and extremely honest. If you are looking for a repair shop don't hesitate to give them a chance you will be very happy. Mark V.

I recently took my Mercedes to this shop for repair because after owning the car for 12 years, I am tired of the pretentious attitudes and high prices of the dealership service department. API is a great alternative. The people who work at API are familiar with Mercedes cars, have the right tools to service them, and are able to get the right parts. Most importantly, they are friendly and make their customers feel valued. I plan to continue taking my car to API for future service needs!