Engine repair service near Mount Airy, MD

This review is specific to the Tune and Lube on Windsor Mill Road. In July 2010, they replaced my lower ball joint, and other related parts, at the cost of $550. January 2011, I noticed a noise coming from the front end, and returned to Tune for a diagnosis. Fortunately, the owner failed to remember me. The diagnosis was a problem with the same ball joint that was replaced in July. Once I reminded the owner of his work only 6 months earlier, and produced a receipt, he appeared stupefied. His proposal: Maybe he could "cut a deal on the part" (the part's cost was $67). Essentially, he proposed that I pay again for the same work performed 6 months earlier. To explain his decision, he cited legalities such as his 90-day warranty. Dismissed was the basic premise of customer service, which would impel a conscientious businessperson to correct work that was obviously faulty in some manner. He actuallly expected me to pay again for the same work he was responsible for completing just 6 months earlier.

This man is the most honest genuine mechanic I have ever met. He was able to diagnose my problem over the phone, then when I bought it in anyway he was absolutely right! The part that is impressive is, the problem was my front tires, he did not charge me any money when I offered, he gave me lots of helpful advice. I can not believe that there are still people like Tim around, no wonder everybody takes there vehicle to him, and although he is always busy, he will get you scheduled in very quickly! Aside from my Dad who is also a mechanic, Tim is the only one I will EVER take my vehicles to.... I will strongly recommend him to anyone.

This gentleman stands behind his work and always keeps the prices well within affordable. A good mechanic is like a good Doctor or other professional, I take mine and my wife's car there all the time.

DOC MOBILE AUTO REPAIR is a moble auto repair service that serves Anne Arundel and Prince Georges counties. DON'T GET STUCK IN THE DEALERSHIP ALL DAY. LET US COME TO YOU!