Bmw service near Pylesville, MD

I am in the middle of transferring a PA registered car to MD, and everyone here has been so helpful. They're quick, they keep appointments, they're accommodating and thorough, and I have gotten clear, reasonable answers to every question I've asked about the process. No car lingo, no trying to sell me something I don't need - they are actually concerned with my safety and doing their job well to ensure that. I'm so glad I brought my car here, and I will definitely be back! Christina Boehmer

Garry the Manager is the BEST. I check sereral places for a price for a catalytic converter for my 2006 chyrler van. I got prices from $869.00 to $1100.00. I search the internet and found Monunment Street Auto. I called Garry and he quoted $473.00 for a catalytic converter. I could not believe what I was hearing. I left my work place and went to Monument Street Auto. Garry provided me with excellent Customer Service. An employee from the auto center drove me back to my place of work and he pick me up from work when the repair job was done.

We had two vehicles detailed in July. One of them was done nicely. The second was done fair. There were areas on the interior that were not cleaned. Most improtantly, the detailed removed the paint from area below the drivers door. This was on July 28th. I am still waiting for the repair to be done. The lady was very apologetic and helpful in the beginning but now I'm not so sure. They offered a rental car but said that was the reason my appointment was canceled. Something to do with the insurance. I agreed to take to car and pick up without a rental and have heard nothing back.