Engine repair service near Severn, MD

We are a full service auto repair facility servicing all makes and models

We strive to be the Mid-Atlantic's most complete European Auto Enthusiast's source. We are everything you could ever need, packed in one convenient location. R.A.I. offers factory replacement and performance parts retailing, a full service shop that specializes in European automotive repair and maintenance, custom tuning and fabrication, engineering, and development. We can handle any job put in front of us, no matter how big or small it may be.

This review is specific to the Tune and Lube on Windsor Mill Road. In July 2010, they replaced my lower ball joint, and other related parts, at the cost of $550. January 2011, I noticed a noise coming from the front end, and returned to Tune for a diagnosis. Fortunately, the owner failed to remember me. The diagnosis was a problem with the same ball joint that was replaced in July. Once I reminded the owner of his work only 6 months earlier, and produced a receipt, he appeared stupefied. His proposal: Maybe he could "cut a deal on the part" (the part's cost was $67). Essentially, he proposed that I pay again for the same work performed 6 months earlier. To explain his decision, he cited legalities such as his 90-day warranty. Dismissed was the basic premise of customer service, which would impel a conscientious businessperson to correct work that was obviously faulty in some manner. He actuallly expected me to pay again for the same work he was responsible for completing just 6 months earlier.

They work with the customer... good prices..

You get a good automotive service and reasonable prices, NO NON-Sense like from NTB, Merchant Tires or at Dealerships. Honest repair shop folks in this entire area...........NO RIP OFFS... been going there now over 6 years. they only fix what is needed versus what they LIKE to fix... They get our all vehicles fixed without any upselling pressures. very pleased.

High quality auto repair in Beltsville MD

This guy is either a seasoned crook or dead. He took a depoait and kept my tools over a year. He avoids phone calls and doeant answer texts so i called from another number and he answered so he screens calls from people he rips off