Diagnostic services service near Silver Spring, MD

The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.

Very disrespectful owner who is a "Know it All" type of guy. Would let me talk and hear what I'm saying but did not listen to anything at all. I was explaining my situation. told the man I have went to different shops, got estimates and told him what all four shops said and from my experience on cars this is the issue. He says "I'm not going to give no stupid estimate on anything over the phone. I said sir, just a rough estimate. He of course acted stubborn so I'm trying to give him money so I tried again this time saying, well, how about just putting a new engine in my car. He still said He's not giving a estimate in a disrespectful manner. I politely took my business away from him. His workers are very respectable but THE OWNER IS A Complete DOUCHE

They work with the customer... good prices..

You get a good automotive service and reasonable prices, NO NON-Sense like from NTB, Merchant Tires or at Dealerships. Honest repair shop folks in this entire area...........NO RIP OFFS... been going there now over 6 years. they only fix what is needed versus what they LIKE to fix... They get our all vehicles fixed without any upselling pressures. very pleased.