Ford service near Clinton Township, MI

The service, April and her team are great. They help with understanding what you need and why. They talk to you and you can ask them anything related to your car - truck or what ever you are driving. If they don’t have the answer at that moment they will find the answer. They are very pleasant to work with and make it very comfortable to talk to and that is important. Prices are reasonable plus they will help you to make paying as easily as they can.

My mom's car broke down on Sunday and the manager Bill helped fix her car even though they were closed. Since they were closed, he didn't charge her a thing! I called up today to offer to pay for the service and they said it's what they do for their customers! Luckily Bill had been in the store working on a project that day. No one else in the area was open and she was stranded. If you are in the area and need car repair I suggest going to people who actually care!

I just had Michigan Motor Exchange put a remanufactured engine into my 1998 Bravada. So far everything is running great. No one including myself wants to spend money on an older SUV but it turns out that it was cheaper than buying a new or used car with higher miles. So, for a few thousand bucks, I have a SUV that my 16 year old can drive. Looks good and runs great. David was very helpful in the process and straight forward about the costs. He gave me a competitive quote for the engine and after evaluating what else the truck needed...It was my decision....no pressure. It made sense to invest a bit more to address other non-engine related issues. I had my truck back in just over a week. I was referred to Michigan Motor Exchange by another automotive shop. I am happy with my experience.

Kirk’s Auto has been proudly serving Farmington since 1984. Our team of certified technicians, led by Service Manager Tom Zawodna, would be happy to handle your complete auto care needs.

Good service. Paul was very helpful and very reasonable.

Be Warned! I went to them with a hanging parking brake but they didn't discover the problem until they convinced me the problem was due to me needing all new brakes and rotors "over $1100" and to top it off the brakes they replaced they had installed less than 3000 miles before. TO FIX THE REAL PROBLEM THEY DISABLED MY EMERGENCY BRAKES. (((Are they dishonest or just incompetent)))

I have been going to Livonia Auto Body and Repairs for years. We have been mostly pleased with the work up until today. Let me say that this car we have owned for most all of 13 years and have kept it in good operating condition with the help of a couple of different mechanics. The car had been running good though there was a coolant leak. It ran smooth with no missing or hesitation. It just had a coolant leak. Though it had a leak we kept on eye on it and never let the reservoir get low. The temp gauge did not go passed the normal position on the way over or at anytime , so it was not overheated on the trip over to Livonia Auto. Three days go by and I finally get a call from James, the owner telling me the car had no guts and I said I understood that its old but we keep up the maintenance on it and it runs good except for the coolant leak. He said it was the intake tubes and they were replaced. When I went to go pick it up and the wife got in to drive it home, once it was put in gear it stalled. Over and Over again....I said to James that it didnt do that before and he blew up and said sacasticly, OH, how come i knew that would come out of your mouth. I was taken back. James was just out of control and said to take the car and leave. "Don’t even pay for it", he said. I said, James, I didn’t say you did anything.... but I think he doth protest too much. I think during the diagnosis James being busy and since the shop was short handed with a few people on vacation, let the car running and it overheated, causing the problem. Hence his defensive response when I stated that the car had not done that before. It is almost unrunnable, it sputters at about 60mph and will not speed up much. It stalls at lights and has hardly any power. I have never been treated this poorly by anyone before and didn’t deserve to be treated like that today. Especially since I believe James is responsible for the condition of the car. OH for the record, I did pay the bill cause that’s who I am. BUT I WILL NOT GO BACK AGAIN. I have never been treated so disrespectfully and them trying to blame me and my wife for the current condition of the car after their (James) neglectful service which I believed caused the engine to overheat during the diagnosis. I can’t prove this but I know my cars and it was not running like this before. Also, we have had no offer to help in fixing this and they will not accept responsibility for the damage they incurred. They are NOT worth anyone’s time or YOUR car may experience the same neglect and damage and they will blame it on YOU!

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