The replacement part that was installed on my vehicle was marked up ov... read more The replacement part that was installed on my vehicle was marked up over 60% and over the retail price and probably even more over the wholesale price that the shop is able to buy the part for. This markup seems excessive.
Very pleased with the quick service as Sterling Car Care started immed... read more Very pleased with the quick service as Sterling Car Care started immediately working on my car. Gave me a loaner as my vehicle would not be finished by the end of the day. Car drives well now and I feel much safer.
This review is for Auto Center of Canton which I presume is the new na... read more This review is for Auto Center of Canton which I presume is the new name for this shop. I drove my 2000 Volvo S80 to get it diagnosed because the engine kept missing even after new parts were replaced. This took place on October 16th of 2019 and all I've been getting about this problem is the runaround from a mechanic named Rich. Initially I was told that the engine may need to be replaced with a price tag of $2700.00. I went out to the shop to put half of the deposit for the engine and then was told that the engine was fine, but it was the engine control module that was in need of repairs. Instead of Rich contacting me of the status of the module, I've had to keep calling and then Rich never calls back when he says. It's been over a month of waiting and this is unacceptable as my wife needs to be cared for and taken to her oncologist for cancer treatments at U of M hospital. At this point and right now, I want my car back with the original module and my $500.00 since nothing but waste time has been done. I caution anyone considering this place for repairs as they are just monkeying around and wasting people's time and money.