15 day Poor follow up, car remained outside in the Michigan cold weath... read more 15 day Poor follow up, car remained outside in the Michigan cold weather without ever bringing it in on a hoist. Called multiple times only to be told by Jeff they could not get to it. Was advised after the second day there I was next. After 15 days of back and forth we rented a car to see if possibly a Tech had been ill or something. But what we did know the shop could not service us to our expectations. After showing up Jeff the head mechanic finally agreed to give us an estimate that only repeated what we had said when we brought the car in i.e. the engine light and VSC light was on and there was dragging in 1 and 2nd gear. Cost $6500. Thank Goodness the car was still pretty drive able. It is not a hooptie. Got a 2nd opinion they researched it in 2 hours. repaired it, $402.
They are very rude at the shop and disrespectful on several occasions ... read more They are very rude at the shop and disrespectful on several occasions I gave them the benefit of the doubt after the first few times of being treated poorly just to continue the poor treatment that I was receiving and look down upon because of a DUI conviction from 17 years ago they think they can treat their clients of Lifesaver like dirt and they feel as if we are stuck with them because until recently they were the only shop that was servicing their equipment they do have another location now in Troy and I recommend that you go to that location
I've been working with J&D for longer than I can remember... I can'... read more I've been working with J&D for longer than I can remember... I can't imagine going anywhere else...They are always there when I need them!
