Ford service near Milford, MI

CAME IN FOR BRAKES, GOT A GREAT PRICE AND THEY DID IT SUPER QUICK!!!

This is a terrible facility. The quoted me an original price of $927 for labor on an R and I engine repair. They kept my car without doing the work and when I came to ask for my car to be release the owner threatened my by putting his finger in my face and called my an F***ing A**hole. I wanted to just get my vehicle completed by the estimated time he had given me. Things escalated and I called the police. They gave a new invoice for $2217. Took the issue up with the state and they were sanctioned. They were told to release my vehicle but the refuse so now we are going to court. They never finished the car or never planned to even if I paid the $2217. The owner said that he would enjoy make good money off my Porsche when he sales it. The state has denied any attempts at putting a mechanics lien on the vehicle and has told them to give it back.

Every time I take my car there they are fast and they are both professional and helpful. What I like most about him is that the prices of fear some prices are much better I was pleasantly surprised. I take my car there often and will continue to do so. -Linda

Henderson Glass is your expert source for all things glass. From automotive glass and showers to windows and commercial glass you will find it here. Henderson Glass is a Michigan based company and has been the leader in the glass industry for over 90 years. Since 1915 Henderson Glass has been servicing Michigan for Auto, Home and Commercial Glass. Our 22 locations have the cutting edge glass fabrication and installation ability for all of your custom glass needs. Why go anywhere else when Henderson Glass is Michigan's Glass Experts!

Be Warned! I went to them with a hanging parking brake but they didn't discover the problem until they convinced me the problem was due to me needing all new brakes and rotors "over $1100" and to top it off the brakes they replaced they had installed less than 3000 miles before. TO FIX THE REAL PROBLEM THEY DISABLED MY EMERGENCY BRAKES. (((Are they dishonest or just incompetent)))

I have been going to Livonia Auto Body and Repairs for years. We have been mostly pleased with the work up until today. Let me say that this car we have owned for most all of 13 years and have kept it in good operating condition with the help of a couple of different mechanics. The car had been running good though there was a coolant leak. It ran smooth with no missing or hesitation. It just had a coolant leak. Though it had a leak we kept on eye on it and never let the reservoir get low. The temp gauge did not go passed the normal position on the way over or at anytime , so it was not overheated on the trip over to Livonia Auto. Three days go by and I finally get a call from James, the owner telling me the car had no guts and I said I understood that its old but we keep up the maintenance on it and it runs good except for the coolant leak. He said it was the intake tubes and they were replaced. When I went to go pick it up and the wife got in to drive it home, once it was put in gear it stalled. Over and Over again....I said to James that it didnt do that before and he blew up and said sacasticly, OH, how come i knew that would come out of your mouth. I was taken back. James was just out of control and said to take the car and leave. "Don’t even pay for it", he said. I said, James, I didn’t say you did anything.... but I think he doth protest too much. I think during the diagnosis James being busy and since the shop was short handed with a few people on vacation, let the car running and it overheated, causing the problem. Hence his defensive response when I stated that the car had not done that before. It is almost unrunnable, it sputters at about 60mph and will not speed up much. It stalls at lights and has hardly any power. I have never been treated this poorly by anyone before and didn’t deserve to be treated like that today. Especially since I believe James is responsible for the condition of the car. OH for the record, I did pay the bill cause that’s who I am. BUT I WILL NOT GO BACK AGAIN. I have never been treated so disrespectfully and them trying to blame me and my wife for the current condition of the car after their (James) neglectful service which I believed caused the engine to overheat during the diagnosis. I can’t prove this but I know my cars and it was not running like this before. Also, we have had no offer to help in fixing this and they will not accept responsibility for the damage they incurred. They are NOT worth anyone’s time or YOUR car may experience the same neglect and damage and they will blame it on YOU!

Henderson Glass is your expert source for all things glass. From automotive glass and showers to windows and commercial glass you will find it here. Henderson Glass is a Michigan based company and has been the leader in the glass industry for over 90 years. Since 1915 Henderson Glass has been servicing Michigan for Auto, Home and Commercial Glass. Our 22 locations have the cutting edge glass fabrication and installation ability for all of your custom glass needs. Why go anywhere else when Henderson Glass is Michigan's Glass Experts!