Mufflers repair service near New Baltimore, MI

Trust them in what needs to be done/fixed.

Excellent job!

I keep returning says it all after 10y

Pictures of the damage were taken to provide to my insurance company. All of the staff I have encountered are knowledgeable and extremely nice.

GreatWater 360 Auto Care (previously Kozak’s Mr. Muffler) has been proudly serving Royal Oak since 2017. Our team of certified technicians, led by Service Manager Brandon MacInnis, would be happy to handle your complete auto care needs.

I called Before hand to see if they could fix my vehicle they told me that they would be able to fix what was wrong so I had my vehicle towed there once it got there it sat for two weeks before they even took a look at it and when they finally did take a look at it they couldn’t work on it stating because my front hood was broken and wouldn’t release, prior to my truck being brought there my hood was not broken but no big deal let’s fix it right?! so then they said they’d fix the hood latch well after a couple of days of not hearing nothing I called and ask what was going on and they told me they wouldn’t work on our vehicle because they couldn’t get the hood open so my boyfriend and I YouTubed how to get the hood open we came to the shop and after about 10mins got the hood open and got our vehicle towed somewhere else because after waiting two weeks and them not knowing how to get a simple hood open we had no confidence that they would be able to fix our alternator in our vehicle! They were not helpful and we paid twice to get towed for the first time to get it there and second to take it somewhere else they wasted our time and money and didn’t even apologize for anything we were highly disappointed!!

Had a real rough one… ac didn’t work and we thought we would live with it. When the compressor seized and smoked off the belt we had to get it replaced. Joe got us in quickly and done ahead of schedule!! We wanted to go out of town and we were pushing it, but they got it done earlier then originally planned!! Thanks guys!! Now our car seems to blow ice cubes out of the vents!!

A very positive experience, accurate picture enhanced emailed estimates and promise dates. After working on my own cars for over 50 years, I appreciate an excellent repair done with pride of workmanship; Dustin delivers on both counts.

Complete Auto & Truck Repair: Towing And More! At A Price That's Fair!

A few months ago the shop owner contacted me directly and was very apologetic, polite, understanding. We spoke about my experience & he remained very professional. I was impressed that he reached out and eliminated my worry. I will definitely return as they are a reputable business who clearly values their clientele.

I still can't get over how smoothly my car is running! Thank you for the great service, hospitality, and explaining things in an understandable way. I usually dread taking my car into anywhere for service but I feel like I now have a trusted place to visit when needed. The process was quick and thorough and everyone I interacted with was pleasant. Thanks Justin and team!

I was given a verbal estimate of the costs to fix and the estimate was correct. They promptly went to work on the vehicle. I am always pleased with the amount of effort these guys put out in order to resolve the source of my problem. See you agin soon.

This is the very best Auto Place to go to! I have been going for years and they have successfully serviced both of my vehicles. Extremely pleasant, reasonable prices and they care about their customers. I feel at home and always get excellent service! Oh and Gary is the BESTtttttttt. Never disappointed with his customer service. He's knowledgeable and able to multitask along with being resourceful.