Sterling Car Care by the Bay Logo

Sterling Car Care by the Bay

4.9(13)

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8 AM - 4 PM

Auto Service Excellence (ASE) certification
Bureau of Automotive Repair (BAR) certification
AAA Approved certification

Contacts

(586) 725-8111Direct Call
https://www.sterlingcarcare.comGo to Website
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35361 23 Mile Road, New Baltimore, MI 48047Get Directions

About us

“All things excellent are difficult as they are rare.” Webster's Dictionary defines "Sterling" as "being of the finest quality," which is an appropriate reason for naming our business Sterling Car Care. Our goal is to provide the finest quality service for over the last 40 years for our customers' vehicles. We know that your vehicle is important to you. It represents a large investment. We take pride in the combination of our experience, our equipment, and our technical skills to provide you with the finest service that you will not experience anywhere else. Our professionally trained personnel will do everything in their power to justify your continued trust in our service. We will never try to sell you something that is not needed, or not a necessary repair that will continue to provide you with a safe vehicle. Our mission is to satisfy our auto service repair customers beyond their expectations and beyond the abilities of our competitors. We've got the Goodyear and Napa name behind us. That means you've got the right parts and skilled trained automotive professionals to provide you with service from a company that has been a respected name in the auto industry for more than a century. And with our “Nationwide 24 months or 24,000 miles warranty”, we have you covered anywhere your family or heart takes you. At Sterling Car Care, we want to make sure your car or truck is serviced right the first time! “Guaranteed”. We have on staff, six fully certified ASE auto service professional technicians with over 200 years’ experience in both domestic and foreign auto repair, as well as truck and diesel. They're experts at diagnosing and fixing car or truck problems before they become more expensive issues. They're trained to listen to the customer. They will take the time to find out what you have to say about the nature of your vehicle's problems, and address each one with care. Convenient free pickup and delivery, or loaner cars are available upon request. Sterling Car Care has two convenient locations in Macomb County, -Sterling Heights and New Baltimore, but professionally service the entire Detroit metro area.

Services offered

Oil Change,

AC and Heating Repair,

Alignment,

Makes this shop works with

Audi,

BMW,

Buick,

Business hours

Monday

8 AM - 4 PM

Tuesday

8 AM - 4 PM

Payment options

Cash, MasterCard, Visa Card, American Express Card, Discover Card, Goodyear Card, ALL Fleet Service Cards, Goodyear financing, C.F.S. Credit Financing

Meet the Technician

Glen

Glen

Owner


Certifications

Auto Service Excellence (ASE) certification

Specialities

Sterling Car Care has proudly served our customers in Sterling Heights, New Baltimore, and Clinton Township, MI, as well as surrounding areas for over 40 years. Our ASE-certified technicians have more than 200 years of combined experience between them, and it shows. Repairs range from routine maintenance to complex jobs on all makes of vehicles, bumper to bumper, and rubber to roof. Our tire inventory includes a variety of tires from top brands, including Cooper, Goodyear, Dunlop, and other top tire brands.

Photos and videos

Reviews

Submit your review

Overall rating

4.9

Overall rating based on 13 reviews

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13 reviews for Sterling Car Care by the Bay

Anonymous

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September 2, 2021 at 1:20 PM

Service Provided

Had a real rough one… ac didn’t work and we thought we would live with it. When the compressor seized and smoked off the belt we had to get it replaced. Joe got us in quickly and done ahead of schedule!! We wanted to go out of town and we were pushing it, but they got it done earlier then originally planned!! Thanks guys!! Now our car seems to blow ice cubes out of the vents!!

Anonymous

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August 17, 2021 at 10:22 AM

Service Provided

They were great getting me in with a last minute battery replacement. Great customer service and very polite

Anonymous

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August 12, 2021 at 12:06 PM

Service Provided

Overall good experience

Anonymous

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August 10, 2021 at 2:03 PM

Service Provided

Great, convenient, thorough work completed.

Anonymous

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December 10, 2018 at 9:13 PM

Service Provided

The Staff are excellent. They are honest and prompt with the work they do on your vehicle. Would Highly Recommend Them!

Anonymous

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August 8, 2018 at 10:30 AM

Service Provided

Another job well done. On time - courteous service. First class operation! Thanks Again!

Anonymous

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June 3, 2018 at 3:38 PM

Service Provided

Did an excellent job of repairing my tire and fitting me in on a very busy day. Thanks Glenn and Joe!!

Anonymous

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May 29, 2018 at 9:18 AM

Service Provided

good job

Anonymous

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May 21, 2018 at 9:12 AM

Service Provided

Prompt service. Appointment was right on time

Anonymous

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March 11, 2018 at 8:32 AM

Service Provided

Great job joe always takes great care of us

Anonymous

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January 23, 2018 at 8:58 AM

Service Provided

You really need to do something about your computer appointments. This is the second time I had a confirmed appointment and when I get there you are already booked up. Luckily I live around the corner so it's not that big of a deal for me.

Anonymous

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January 7, 2018 at 2:46 PM

Service Provided

As always the work is done quickly at a reasonable cost.

Anonymous

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October 10, 2017 at 4:47 PM

Great Pricing and Service

They installed new tires on my wife's Malibu at a competitive price to the big tire shops and split the cost of the alignment because of a previous misunderstanding. I have taken all of my vehicles service needs to them for years and will continue to do so. Sterling Car Care New Baltimore is a great shop to work with and trust. Steve S New Baltimore, MI